While at first glance it appears that you can switch their website between English, Spanish, and German, all selections seem to lead to the English language version.
Features and Ease of Use
VMBox.Co offers a number of hosting solutions which include virtual private server (VPS) hosting, dedicated servers, email services and colocation solutions. Some of the features included in the hosting packages are:
- VPS cPanel
- Superfast 1 Gbps ports
- Server management
- Advanced DDoS protection
- CloudFlare CDN
- SSD cached storage
- Integrated firewall
VMBox.Co has data centers located in Phoenix and Los Angeles in U.S.A., and Amsterdam in the Netherlands. All their data centers use RAID 10 and offer premium SSD cached VPS with powerful dual E5v2 processors to keep your servers performing well with no interruptions.
They provide free Wildcard SSL certificates to secure the connection between the browser and your website, but these certificates are only permitted for use on their VPS in Amsterdam and Phoenix (and they may be revoked if used elsewhere). Details of VMBox.Co’s physical data center security are not easy to ascertain.
While VMBox.Co provides cloud backups for all their services, they do not not provide any backup guarantees for their VPS solutions. Instead, they encourage clients to backup their data themselves.
Pricing and Support
I found VMBox.Co’s VPS and dedicated server hosting packages to be pretty cheap compared to other hosting vendors in the U.S.A. However, their dedicated hosting package has only one plan, which is a notable contrast with what can be found elsewhere in the market. This single plan is quite restrictive, with pretty basic features that would be inadequate for most large corporations.
Prices are offered in U.S. Dollars and Euros, and you can choose to pay on a monthly or annual basis. There is no money-back guarantee, but there is a minimal three-day refund policy (for what it’s worth) for your first payment when you subscribe to their VPS package. Refunds are not available for cPanel licenses, but users can get refunds for SSL certificates (after at least seven days to prevent abuse). I could not find any information on the vendor’s website about uptime guarantee.
Clients can reach VMBox.Co’s 24/7 technical support by telephone, email, live chat, a ticketing system, or social media. I was quite frustrated by the apparently long wait time when I contacted the technical support team. They are slow to respond and sometimes altogether available, but they have a detailed knowledge base with a well structured FAQ section that quite effectively addresses common hosting issues.