Reviews and expert opinion Virtuaal

Ranked 597th from 2149 Web Hosting
4.3
Ease of Use
4.3
Features
4.3
Pricing
4.3
Support
4.1
Server locations
Estonia
Onajite Omare
Onajite Omare
Web Hosting Expert
Virtuaal is a very viable hosting vendor for anyone in an English or Russian speaking country, and especially if you’re in Estonia. Although it claims to answer customer questions within minutes, this wasn’t my experience as a prospective customer.

Overview

Virtuaal

Based in Tallinn, Estonia, web hosting provider Virtuaal has been in business since 2003. Over a period of 16 years, Virtuaal has hosted almost 8000 domains on its Estonian servers.

This company is committed to providing excellent service and support to customers, and it claims to answer queries and solve customer problems within a few minutes.

Virtuaal’s website can be switched between the English, Russian, and Estonian languages, but some parts of the website do not translate fully into English.

Features and Ease of Use

Virtuaal offers shared web hosting, VPS, and dedicated servers.

There are four shared hosting plans, the first of which (the Micro plan) fits the bill for small business needs. It comes with 2 GB SSD storage, one hosted domain, and three email addresses. Then there’s a big jump to the second plan (Plan I) that offers 150 GB SSD storage, unlimited domains, and 100 email addresses.

All shared hosting customers can enjoy the following features:

  • 99.9% uptime
  • Unlimited addon domains on all but the Micro plan
  • Let’s Encrypt SSL
  • Weekly or daily backups, depending on the plan

Customers on all but the Micro plan also get control over their PHP settings, plus the ability to use the Python and Ruby on Rails programming languages. It’s the same for SSH access and the Installatron script installer that are also not available on the Micro plan. However, beginner webmasters will be pleased to see that the website builder is available to all.

Shared servers use CloudLinux for stability, and to isolate hosted users from one another so that everyone gets the resources they paid for.

Pricing and Support

Virtuaal’s shared hosting plans are reasonably priced; maybe even cheap for the features on offer. The huge increase in resources between the Micro plan and Plan I could be a subtle kind of upsell, like maxing your meal at a fast food restaurant, so no wonder Plan I is labeled the “most popular” plan.

While you can pay for plans monthly, you can get a 17% discount by buying annually, which you might be tempted to do because the 30-day money-back guarantee gives you a potential “get out” if anything goes wrong within the first few weeks.

Virtuaal’s customer support can be contacted via email and support ticket. I never received a response when I sent an email, which was quite disappointing for a vendor that claims it responds within a few minutes.

To get beginners off the ground, and to solve your technical issues, there’s a reasonably well-populated knowledge base:

Virtuaal-overview2

Pricing

4.3

Web Hosting

Plan Name
Storage
Free SSL
Number of Sites
Price
Plan Name
Storage
Free SSL
Number of Sites
Price
2 GB
+
1
$2.35
More Details

Bottom line on Virtuaal

Virtuaal should be your hosting vendor of choice if you’re in any English or Russian speaking country within Europe, and especially if you’re in Estonia. The only let down for me was the lackluster response (in fact, no response at all) from the customer support team.

Pros

  • 30-day money-back guarantee
  • CloudLinux and CageFS for enhanced security and stability
  • Reasonably priced web hosting
  • CloudFlare CDN

Cons

  • No free domain registration
  • No free trial

For high-performance Estonian hosting, choose Virtuaal as your vendor.

Onajite Omare
Onajite Omare
Onajite loves teaching people how to start a business, manage it and scale online. She also provides technical SEO and copywriting services to businesses in several industries, including e-commerce, online marketing, website development, and design. She has an affinity to be buried nose-deep in books or articles, be it fiction or otherwise.

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