Reviews and expert opinion SupportHost

Mark Holden
Mark Holden
Web Hosting Expert

SupportHost offers a full set of features, diverse plans for a wide range of needs, a state-of-the-art data center, excellent uptime, and an engaging cPanel. It also provides great support in English and Italian.


Overview

supporthost-overview1

Founded in 2010, U.S.-based SupportHost offers a wide range of Linux web hosting services including shared hosting, semi-dedicated hosting, dedicated servers, reseller hosting, cloud hosting, and VPS. SupportHost also has an impressive website available in English and Italian.

Features and Ease of Use

In addition to its multiple services, SupportHost offers domain registration and CMS hosting services for WordPress, Joomla, Magento, PrestaShop, and Drupal. Whether you’re a beginner or a veteran, SupportHost provides you with everything you need to create and run a thriving website.

While features may differ depending on the service you select, most plans include the following:

  • 99.5% to 99.9% uptime guarantee
  • Free website transfer
  • SSL certificate and SSH access
  • Free domain for life
  • Free daily and weekly backups
  • cPanel
  • Webmail, email filters, and IMAP
  • Free secondary MX
  • Anti-spam service
  • One-click app installations through Softaculous
  • PHP support, cron Jobs, phpMyAdmin tool, MySQL databases, and remote MySQL connections

SupportHost has a data center in Germany that is powered by hydroelectric energy and backboned by Intel Xeon processors to deliver faster speeds than other web hosting providers. In addition, you’ll enjoy the provision of SSD storage with NVMe technology and 1Gbps connection speeds.

To ensure the security of its servers and data, SupportHost uses top-notch security measures including Clam AntiVirus, DDoS protection, fingerprint scanners, iris scanners, and computerized motion detectors. An auxiliary diesel generator is available in case of power cuts together with redundant connections to maintain quick access to websites.

Thanks to its user-friendly and multilingual cPanel, SupportHost makes it easy for beginners and pros to run different tasks without a hassle, such as creating FTP accounts, changing PHP versions, adding a subdomain, and creating/restoring backups. The File Manager allows you to download, upload, edit, compress, and extract directly from your web browser. With the built-in Softaculous app, it’s also easy to install a large number of scripts in a single click.

Pricing and Support

With a number of flexible packages at competitive prices, SupportHost is suitable for a variety of web hosting requirements. You can choose from basic shared hosting all the way up to high-powered dedicated servers. All plans also come with a free domain and you get the first two months of hosting free if you’re transferring from a different hosting service.

With a 30-day money-back guarantee, subscribing to SupportHost is completely risk-free. It also offers a 14-day free trial on selected services, such as semi-dedicated hosting.

Despite the lack of live chat support, SupportHost has a highly responsive support ticket team, a call center, and a direct email channel for its current clients, all available 24/7 even during the holidays.

I submitted a ticket with lots of questions and received a detailed response in less than ten minutes.

supporthost-overview2

For self-assistance, I recommend checking out SupportHost’s extremely comprehensive knowledge base and easy tutorials.

Comparison

How does SupportHost match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
SupportHostCompare 4.3 Compare
BluehostCompare 2.5 Compare

Pricing

4.3

User reviews

Based on 5 reviews in 1 languages
5.0
Be the first user to leave a review about SupportHost in English!
Write a Review
You can read user reviews in other languages
Reply to review
Reply
Visit SupportHost
reply
en
Error
onClick="trackClickout('event', 'clickout', 'Vendor Page - Visit User Reviews', 'supporthost', this, true);"
View 1 reply
View %d replies
avatar
5.0
Massimo P.
Italy
September 03, 2020
Ottimo servizio

Avevo iniziato con un piano di prova e visto quello che offrivano sono passato ad un piano a pagamento. Sono con supporthos da almeno 4 anni. in 4 anni c'è stato un solo down di 20 minuti per un attacco DDOS, niente male. Li sto consigliando a tutti, ottimo rapporto qualità prezzo ed ottimo servizio.

avatar
5.0
Benedetto
Italy
August 28, 2020
incredibile

Ottimo rapporto qualità prezzo. Il servizio si è dimostrato veloce ed il supporto sempre reattivo ed efficiente. Sono rimasto sorpreso dalla qualità del servizio considerando i costi ridotti che hanno. Addio SiteGround e i loro aumenti dei prezzi

avatar
5.0
Sara
Italy
August 26, 2020
Ottimo!

Sono soddisfatta al 100% del servizio fornito da SuppotHost. Ho acquistato due domini e due servizi hosting ed ho fatto la scelta giusta. Il servizio di supporto è eccellente, risponde in tempi molto rapidi ed esaustivi. Consigliatissimo.

avatar
5.0
Marino
Portugal
August 25, 2020
I migliori in assoluto

Sono cliente da anni, non cambierei per niente al mondo. Le poche volte che ho avuto un problema che non riuscivo a risolvere mi hanno aiutato in tempi record, senza mai scaricare la colpa. sto consigliando il servizio a tutti i miei colleghi. consigliatissimo

avatar
5.0
Giulio
Italy
digitalincoming.it
August 14, 2020
ECCELLENTE!

Sono con SUPPORTHOST ormai da anni, è diventato il mio unico partner per il servizio di HOSTING. Nel corso del tempo ho avuto modo di provarne diversi (anche blasonati) ma il loro supporto è davvero unico: cordiale (non è scontato), professionale, veloce e risolutivo anche su problematiche "complementari". 100% consigliato

avatar
5.0
Marco
USA
November 05, 2019
Ottimo servizio professionale

Sono con supporthost da anni e ho spostato tutti i siti da loro nel tempo. Ottimo servizio sempre online e sempre disponibili ad aiutare il cliente, indipendentemente dalla causa del problema. servizio consigliatissimo, ho ottenuto dei mesi gratis consigliandoli ai miei amici (cosa che avrei fatto anche gratis)

Bottom line on SupportHost

If you don’t want to spend too much time tinkering around with manual setups, SupportHost makes it easy to get your website up and running in no time. It’s suitable for a wide range of users with up to 99.9% uptime guarantee.

Pros

  • Diverse array of plans
  • Very good support
  • 14-day free trial and 30-day money back guarantee
  • Free two months hosting when transferring from another service

Cons

  • No live chat
  • Doesn’t support Windows

Eco-friendly and Secure Hosting at SupportHost

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

SupportHost Alternatives

Hostinger
4.9
Cheapest prices in the market for long-term plans
Read Review
Liquid Web
4.8
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
InterServer
4.8
The best choice for flexible hosting on a month-to-month basis
Read Review
Kinsta
4.7
Fastest, most consistent speeds in our testing
Read Review
415426