Founded in 2010, U.S.-based SupportHost offers a wide range of Linux web hosting services including shared hosting, semi-dedicated hosting, dedicated servers, reseller hosting, cloud hosting, and VPS. SupportHost also has an impressive website available in English and Italian.
Features and Ease of Use
In addition to its multiple services, SupportHost offers domain registration and CMS hosting services for WordPress, Joomla, Magento, PrestaShop, and Drupal. Whether you’re a beginner or a veteran, SupportHost provides you with everything you need to create and run a thriving website.
While features may differ depending on the service you select, most plans include the following:
- 99.5% to 99.9% uptime guarantee
- Free website transfer
- SSL certificate and SSH access
- Free domain for life
- Free daily and weekly backups
- Webmail, email filters, and IMAP
- Free secondary MX
- Anti-spam service
- One-click app installations through Softaculous
- PHP support, cron Jobs, phpMyAdmin tool, MySQL databases, and remote MySQL connections
SupportHost has a data center in Germany that is powered by hydroelectric energy and backboned by Intel Xeon processors to deliver faster speeds than other web hosting providers. In addition, you’ll enjoy the provision of SSD storage with NVMe technology and 1Gbps connection speeds.
To ensure the security of its servers and data, SupportHost uses top-notch security measures including Clam AntiVirus, DDoS protection, fingerprint scanners, iris scanners, and computerized motion detectors. An auxiliary diesel generator is available in case of power cuts together with redundant connections to maintain quick access to websites.
Thanks to its user-friendly and multilingual cPanel, SupportHost makes it easy for beginners and pros to run different tasks without a hassle, such as creating FTP accounts, changing PHP versions, adding a subdomain, and creating/restoring backups. The File Manager allows you to download, upload, edit, compress, and extract directly from your web browser. With the built-in Softaculous app, it’s also easy to install a large number of scripts in a single click.
Pricing and Support
SupportHost offers a range of flexible packages at competitive prices, making it suitable for various web hosting needs. You have the option to select from basic shared hosting to powerful dedicated servers. Additionally, all plans include a free domain, and if you’re transferring from another hosting service, you’ll receive the first two months of hosting for free.
With a 30-day money-back guarantee, subscribing to SupportHost is completely risk-free. It also offers a 14-day free trial on selected services, such as semi-dedicated hosting.
Despite the lack of live chat support, SupportHost has a highly responsive support ticket team, a call center, and a direct email channel for its current clients, all available 24/7 even during the holidays.
I submitted a ticket with lots of questions and received a detailed response in less than ten minutes.
For self-assistance, I recommend checking out SupportHost’s extremely comprehensive knowledge base and easy tutorials.