We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. Advertising Disclosure

Softnet Solutions Review 2024 – Is It Worth It?

Onajite Omare Onajite Omare Web Hosting Expert

Softnet Solutions has a presence in Kenya, Tanzania, and Rwanda. It offers shared hosting and VPS with one free hosting plan. The free hosting has one requirement which is that you purchase your domain from it.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


Web Hosting Web Design Domain Registration in Kenya Softnet Solutions Ltd 2A hosting company with a mission to provide unparalleled levels of service, security, and prompt support, Softnet Solutions works hard to make a name in East Africa. It has a presence in Kenya, Tanzania, and Rwanda. Its website is in English only.

Features and Ease of Use

Softnet Solutions offers web solutions for individuals and businesses. It provides web hosting, VPS, domain registration, SSL, digital marketing, and website design.

Individuals and businesses have options in the web hosting packages. Some of the features include:

  • 99.9% uptime
  • Unlimited email accounts
  • Unlimited bandwidth
  • Anywhere from 25GB to unlimited storage space

Most businesses want to host their website and not have to deal with operating the hosting after the website is done, so things like backups don’t come to mind later on, despite how essential it is to take them. Softnet Solutions knows this, so in a separate plan – Corporate hosting – it offers businesses automatic backups. On this plan, you also get a free SSL certificate.

Developing a website isn’t everyone’s forte, despite many easy to use tools online. Softnet Solutions offers website design plans which also provide a free SSL certificate. If you’d rather design your website yourself but don’t know how, choose the Corporate plan where you get a free website builder. Otherwise, you can stick to one of the four basic shared hostings plans.

Softnet Solutions offers Linux operating system to shared hosting customers, and the control panel provided is cPanel. It’s fairly intuitive and if you haven’t used it before, there are numerous online guides that can help you.

Pricing and Support

AwesomeScreenshot Contact Us Web Hosting Design Domain Reg Softnet Solutions Ltd 2019 07 16 12 07 38 2 850x435

Softnet Solutions offers a free hosting plan that provides 200MB storage space and 10GB bandwidth. This is sufficient for most basic websites. However, you can only use it if you buy your domain from this provider. I noticed that the domain cost is reasonable, unlike some companies that offset the cost of “free” hosting through domain prices.

This company has another hosting plan called Student Hosting. It’s suitable for blogs and simple websites with its 300MB storage space and 5000MB bandwidth. It’s affordable, but you have to buy a domain from the company as well before you can purchase this hosting plan.

The other shared hosting and corporate plans do not bore a hole in your pocket; they are low-cost for the features on offer. Keep in mind that it offers a free SSL certificate and domain, but only on a select few plans.

It also has VPS plans that run on SSD with RAID 10 and caching. Its prices are more in line with what the competition offers.

Softnet Solutions doesn’t have a knowledge base to help customers quickly solve issues by themselves. The support agents can be reached through email, ticketing system, phone, and live chat.

The vendor’s customer support doesn’t seem to be very effective. Despite my multiple attempts to contact them through phone and live chat support, I couldn’t reach anyone. Eventually, I resorted to sending an email, but unfortunately, I didn’t receive a response.




How does Softnet Solutions match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
Softnet SolutionsCompareOur Score4.2Compare
Tailor Made ServersCompareOur Score2.9Compare

Softnet Solutions REVIEW: BOTTOM LINE

If you are in East Africa and want a web hosting company that’s located in the area, Softnet Solutions might be the one for you. Its prices are not too high and some plans provide the perks of a free domain.


  • Free domain and SSL with some hosting plans
  • RAID 10 SSD storage on VPS
  • Website builder provided on some plans
  • Free hosting with domain registration


  • No software installer
  • Free perks aren’t provided on all plans

Enjoy East African hosting with Softnet Solutions.
Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.
User reviews
Be the first user to leave a review about Softnet Solutions in English!
Write a Review
Reply to review
Visit Softnet Solutions
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'softnet-solutions', this, true, ReturnPopup );"
View 1 reply
View %d replies
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
Softnet Solutions Alternatives
Hostinger: Best Performance & Low Cost
Our Score
Lowest prices on the market for long-term plans
Read Review
IONOS: Premium Features on a Budget
Our Score
Dedicated support advisor and instantly scalable performance
Read Review
InterServer: Best Monthly Hosting Plan
Our Score
The best choice for hosting on a month-to-month basis
Read Review
Nexcess: Best Managed Hosting
Our Score
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
Best Speed & Uptimeimage

Great Hosting for a Great Price

Plus, get a FREE domain name and email