Reviews and expert opinion Softnet Solutions

Ranked 1394th from 2942 Web Hosting
4.2
Features
4.2
Ease of Use
4.4
Support
4.0
Pricing
4.3
Onajite Omare
Onajite Omare
Web Hosting Expert
Softnet Solutions has a presence in Kenya, Tanzania, and Rwanda. It offers shared hosting and VPS with one free hosting plan. The free hosting has one requirement which is that you purchase your domain from it.

Overview

Softnet Solutions

A hosting company with a mission to provide unparalleled levels of service, security, and prompt support, Softnet Solutions works hard to make a name in East Africa. It has a presence in Kenya, Tanzania, and Rwanda. Its website is in English only.

Features and Ease of Use

Softnet Solutions offers web solutions for individuals and businesses. It provides web hosting, VPS, domain registration, SSL, digital marketing, and website design.

Individuals and businesses have options in the web hosting packages. Some of the features include:

  • 99.9% uptime
  • Unlimited email accounts
  • Unlimited bandwidth
  • Anywhere from 25GB to unlimited storage space

Most businesses want to host their website and not have to deal with operating the hosting after the website is done, so things like backups don’t come to mind later on, despite how essential it is to take them. Softnet Solutions knows this, so in a separate plan – Corporate hosting – it offers businesses automatic backups. On this plan, you also get a free SSL certificate.

Developing a website isn’t everyone’s forte, despite many easy to use tools online. Softnet Solutions offers website design plans which also provide a free SSL certificate. If you’d rather design your website yourself but don’t know how, choose the Corporate plan where you get a free website builder. Otherwise, you can stick to one of the four basic shared hostings plans.

Softnet Solutions offers Linux operating system to shared hosting customers, and the control panel provided is cPanel. It’s fairly intuitive and if you haven’t used it before, there are numerous online guides that can help you.

Pricing and Support

Softnet Solutions offers a free hosting plan that provides 200MB storage space and 10GB bandwidth. This is sufficient for most basic websites. However, you can only use it if you buy your domain from this provider. I noticed that the domain cost is reasonable, unlike some companies that offset the cost of “free” hosting through domain prices.

This company has another hosting plan called Student Hosting. It’s suitable for blogs and simple websites with its 300MB storage space and 5000MB bandwidth. It’s affordable, but you have to buy a domain from the company as well before you can purchase this hosting plan.

The other shared hosting and corporate plans do not bore a hole in your pocket; they are low-cost for the features on offer. Keep in mind that it offers a free SSL certificate and domain, but only on a select few plans.

It also has VPS plans that run on SSD with RAID 10 and caching. Its prices are more in line with what the competition offers.

Softnet Solutions doesn’t have a knowledge base to help customers quickly solve issues by themselves. The support agents can be reached through email, ticketing system, phone, and live chat.

The vendor doesn’t do appear to do very well with customer support. After numerous attempts to reach the phone and live chat support to no avail, I sent an email but didn’t get a response.

Softnet Solutions

Pricing

4.3

Web Hosting

Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
25GB
Unlimited
-
$9.70
35GB
Unlimited
-
$19.41
45GB
Unlimited
-
$29.11
Unlimited
Unlimited
-
$97.03
Unlimited
Unlimited
+
5
$145.55
Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
25GB
Unlimited
$9.70
35GB
Unlimited
$19.41
45GB
Unlimited
$29.11
Unlimited
Unlimited
$97.03
Unlimited
Unlimited
+
5
$145.55
More Details

VPS Hosting

Plan Name
Storage
Bandwidth
RAM
Price
40GB
Unlimited
1GB
$77.63
80GB
Unlimited
2GB
$97.03
100GB
Unlimited
4GB
$135.84
150GB
Unlimited
8GB
$174.66
Plan Name
Storage
Bandwidth
RAM
Price
40GB
Unlimited
1GB
$77.63
80GB
Unlimited
2GB
$97.03
100GB
Unlimited
4GB
$135.84
150GB
Unlimited
8GB
$174.66
More Details

Reseller Plan

Plan Name
Storage
Bandwidth
Panel
Number of Sites
Price
80GB
80GB
WHM
Unlimited
$19.41
150GB
150GB
WHM
Unlimited
$38.81
250GB
250GB
WHM
Unlimited
$58.22
350GB
3500GB
WHM
Unlimited
$97.03
Plan Name
Storage
Bandwidth
Panel
Number of Sites
Price
80GB
80GB
WHM
Unlimited
$19.41
150GB
150GB
WHM
Unlimited
$38.81
250GB
250GB
WHM
Unlimited
$58.22
350GB
3500GB
WHM
Unlimited
$97.03
More Details
A Free Domain is included when purchasing any hosting service from Softnet Solutions

Bottom line on Softnet Solutions

If you are in East Africa and want a web hosting company that’s located in the area, Softnet Solutions might be the one for you. Its prices are not too high and some plans provide the perks of a free domain.

Pros

  • Free domain and SSL with some hosting plans
  • RAID 10 SSD storage on VPS
  • Website builder provided on some plans
  • Free hosting with domain registration

Cons

  • No software installer
  • Free perks aren’t provided on all plans

Enjoy East African hosting with Softnet Solutions.

Onajite Omare
Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she's not writing content, crafting designs, or codes, she enjoys a good book.

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