Features and Ease of Use
Sistema Host’s web hosting plans include a long list of features. However, the vendor doesn’t include enough information about these features to help potential customers make an informed decision. Some of the standard features in these plans include:
- Unlimited data transfer
- At least five email accounts
- 2-20GB disk storage capacity
- Directory protection
- MySQL database manager
- Anti-DDoS, firewall, and antivirus protection
- Installatron one-click application installer
- Web statistics
- Free SSL certificates
Sistema Host’s web hosting packages also come with a 99% uptime guarantee, backed by the brand’s powerful Intel servers as well as their excellent fiber optic connections. This is the vendor’s way of assuring their customers of exceptionally low latencies and fast speeds. Apart from that, this Spanish vendor carries out round-the-clock system monitoring to make sure that no attack or hacking attempt succeeds. They also safeguard their hosting resources from misuse.
All of Sistema Host’s plans allow users to manage their services by giving them total control of their websites via an easy-to-use control panel. You’ll also find a system performance monitor that shows you real-time information regarding your website uptime. Plus, you get instant configuration and account activation, so you can get started as soon as your order is validated. I was particularly impressed by the apparent redundant protocols that this hosting company employs in their server infrastructure, ensuring that their customers enjoy high server availability throughout the year.
Pricing and Support
Sistema Host’s plans are all reasonably priced, particularly for the European market. Compared to other vendors in this space, Sistema Host stands out because their prices are competitive, yet their hosting plans are packed with a variety of features that webmasters would love. Sistema Host mentions no money back guarantee, however. Also note that all prices on their website are in Euros.
Sistema Host has made available several ways through which customers can contact them, including phone, email, and a ticketing system. The ticketing system is available 24/7, but their telephone hotline is only available during extended office hours. The Sistema Host website doesn’t have a live chat or a knowledge base presently. However, the vendor tries to answer the most common user queries through the FAQ section on their website.
I used their ticketing system to seek clarification about the many features in their hosting plans and what other information they could provide to help me make an informed decision. The support team responded after a while, and I wasn’t entirely satisfied by their response; it seemed they expected users to be fully familiar with all the technical jargon of the hosting industry and weren’t great at providing simple, beginner-friendly explanations. All the same, the support team was courteous and did their best to understand and provide answers to my queries.