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Reviews and expert opinion ServerHub

Onajite Omare Onajite Omare Web Hosting Expert

Although ServerHub offers beginner-friendly tools and uses CloudLinux to deliver server stability, you should consider its lack of a money-back guarantee before making payment.

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Overview

serverhub mainTo compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

In business since 2002, ServerHub has eight server locations spread across the United States, Germany, and the Netherlands. Over the years, ServerHub has received several accolades, including being in Inc500, Inc5000, and number eight among the fastest growing companies in Arizona, U.S.A.

It offers shared hosting, VPS, and dedicated servers that allow individuals and companies to host websites and applications. Its website is available in English only.

Features and Ease of Use

ServerHub Web Hosting

ServerHub offers three shared hosting plans with ample SSD storage space backed up by RAID-10 mirroring and striping. Customers on the web hosting plans enjoy the following features:

  • 99.999% uptime guarantee
  • Monthly automatic backups
  • One or unlimited websites on one account, depending on plan
  • Unlimited transfer
  • 60GB, 150 GB, or 300GB SSD

This company provides beginner-friendly tools to help smooth out the technical processes for less experienced users. It offers Softaculous applications installer in the cPanel that it provides to customers, which enables anyone to install certain web applications and scripts such as WordPress, Magento, Joomla!, and Drupal with the click of a button. It also offers RVSiteBuilder with which you can build a website with drag-and-drop intuitive tools.

Although beginners are provided the needed tools, experienced webmasters are restricted to few programming tools. For instance, it doesn’t support Python, but does support PHP, which might be a downside for you if you’re looking to build your website or application with that framework. It does provide MySQL databases, Cron jobs, CGI, and Curl.

One feature that makes ServerHub stand out among the thousands of web hosting companies for shared hosting is its use of CloudLinux in the servers to provide improved security, stability, and enable customers to fully use their own resources without affecting others.

Pricing and Support

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ServerHub offers low-cost prices for shared hosting for the first payment. It also provides a 60% discount if you’re willing to pay for 36 months at once. However, when you want to renew, its prices go back to the regular charge that’s more than two times the initial price you pay as a first time customer.

Also, it doesn’t offer a free domain registration or a free SSL, so that’s an additional cost that you have to settle yourself. Given that it offers great features, you might want to move forward. Fortunately, it allows for month-to-month payments, however, beware that it doesn’t offer any refund or money-back guarantee, so your risk is high.

ServerHub offers 24/7 support through ticket and email. It also has a live chat that you can use to contact them but it doesn’t provide 24/7 responses. It does, however, have a 15 minutes response time guarantee. I sent an email to try it and received a response in less than 15 minutes, as promised.

How much does ServerHub cost?

ServerHub offers plans from $4 to $10. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which ServerHub plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. ServerHub can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from ServerHub here.

How good is ServerHub’s customer support?

ServerHub is not ranked as one of our top web hosts. But that can also be a result of ServerHub being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

4.1

Pricing

Comparison

How does ServerHub match up to the competition?

InterServerCompare4.8Compare
KamateraCompare4.8Compare
ServerHubCompare4.3Compare
BluehostCompare2.5Compare

ServerHub REVIEW: BOTTOM LINE

ServerHub offers beginner-friendly tools and uses CloudLinux on its shared hosting servers. It also offers the basic programming tools that many other web hosts provide, however, you might have an issue with its prices. That’s because it doesn’t offer a money-back guarantee and you’ll pay a much higher price on renewal.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Softaculous app installer and website builder
  • Better server stability due to CloudLinux
  • RAID 10 disk array with SSD
  • 15-minute customer support response time guarantee

Cons

  • No money-back guarantee
  • No free SSL certificate
Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.
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scam company

Im from indonesia, register on serverhub and paid for some service i want to use.. but they reject me and never send back my money.. i ask for refund and they never send it to me.. if you dont want me to use your service then give me back my money... what a theft

avatar
Artheart, Indonesia
July 12, 2022
1
Disappointed from their support level

It has been ages since i opened a ticket to setup a glue records and to finish the configuration of my Linux CentOS Server, i even paid for Professional Management Services, but they are no longer responding on Ticket. So please stay away from them.

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Salah Eddine B, Algeria
July 11, 2022
1
Don’t depend on them for anything.

It s a weak company without any experience and very very bad service. my experience with them, As a result of their lack of experience, the server equipment was damaged and they lost all the data and content of my websites as well as other websites In the end they messed around and didn't get the money back. :(

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Hmoudi Elomari, Morocco
June 21, 2022
1
Great if you never need support

Signed up with them in 2020 and was a customer till the end of 2021. For the most part the service was good. No signs of being oversold and the network was stable. That lasted until they posted a Black Friday special. Within days the network began degrading and continued to do so for well over a month with the issue becoming more and more noticeable. By the end I was having 1-5 minute periods of issues and contacted support. I was more or less blown off being told that they didn't see anything wrong even when in and outbound connections died at the very same place. Using MTR tracking both outbound from the server and inbound to the server confirmed this along with ping times ranging from 20ms to 9400ms and around 2% packet loss. Support continued to tell me there was nothing wrong and asked for the MTR. Gave it to them and then they tell me that it's not showing them anything wrong even when it was blatantly obvious. It was then that I realized most of their support is working from overseas and when they traceroute your server and pings are well over 300ms it's clear they do NOT have support in the datacenters otherwise they would be testing it from inside the datacenter and not from overseas. For a website hosting it's probably fine. I do live streaming media and the network is no longer stable enough to support it. Moved to a better host and now have no issues at all.

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Rob Winkelmann, USA
January 04, 2022
2
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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