Online by Scaleway is the bare-metal cloud services and web hosting brand of the Iliad Group. Founded in the year 2000, this vendor is ranked among the top 10 web hosting companies in France by market share.
Online offers cloud-based hosting solutions that include shared web hosting, cloud hosting, colocation, and dedicated server solutions. The Online.net website is available in English, French, Italian, and German.
Features and Ease of Use
Online’s three shared web hosting solutions sit on Scaleway’s cloud platforms. The plans are PERSONAL (1 MySQL database, 150 GB disk space, and 3 email accounts), PRO (5 MySQL databases, 300 GB disk space, and 100 email accounts), and BUSINESS (10 MySQL databases, 750 GB disk space, and 750 email accounts).
There is also a much higher-priced set of three follow-on cloud hosting solutions: ESSENTIAL (2 cores, 1 GB RAM, 500 GB disk space), PERFORMANCE (4 cores, 2 GB RAM, 750 GB disk space), and PREMIUM (8 cores, 8 GB RAM, 750 GB disk space).
Online’s hosting solutions come with the following standard features:
- Website statistics
- Unlimited subdomains
- Free Let’s Encrypt SSL certificates
- Unlimited bandwidth
- SSD, SAS15k, SATA storage
- PHP selector (from 5.5 to 7.2)
- FTP access
You get automatic daily and weekly backups with a retention period of 45 days. These backups are powered by the FTP backup manager and can be accessed and downloaded at any time.
Online’s virtual private servers come with SSD, SATA, and SAS storage that can be customized at no extra cost to suit your requirements. Each server can use failover IP addresses that can be rerouted to another server in seconds. The virtual servers are equipped with KVM hardware systems, and they support RAID configuration, all but guaranteeing reliability and high performance.
High-end, powerful dedicated servers are equipped with ECC memory with error correction to help improve server reliability.
All servers are housed in Tier III compliant data centers located in France and the Netherlands. There is a 99.9% uptime guarantee for the basic service, and a 99.95% uptime guarantee for the business service (at least on dedicated servers).
Pricing and Support
Online’s web hosting plans are inexpensive, and (in terms of price and performance) the cloud hosting plans begin where the web hosting plans end. Regardless of which plan you pick, at the checkout you are presented with all the hosting plans – from the PERSONAL web hosting plan to the PREMIUM cloud hosting plan – in a continuum of choices.
You are also presented with pay-for options at the checkout including a web presence builder and hosting backup. Beware that these will likely be preselected!
This hosting company offers a 7-day refund only to first-time customers.
Customers can contact this company 24/7 by telephone. Non-customers are invited to fill out an online contact form, but I had no success with it. On this plus side, Online provides pretty comprehensive online documentation for self-support purposes: