Reviews and expert opinion Onamae

Onajite Omare
Onajite Omare
Web Hosting Expert

Onamae offers shared hosting with up to two months of a free trial. Domain registration is almost cheap with hosting and there are a ton of other nice features.


Overview

Onamae

In business since May 1991, Onamae is a web hosting company with its head office in Tokyo, Japan. It offers shared hosting, virtual private servers (VPS), dedicated servers, email hosting, and SSL certificates, among other services/products. Its website is available in Japanese only.

Features and Ease of Use

For personal blogs, corporate websites, and small/medium-sized E-commerce stores, Onamae offers some nice features with its shared hosting. Here are some of its features:

  • Free SSL certificates
  • Multiple domains per account
  • 200GB storage
  • 2.5TB bandwidth
  • Automatic backups

Onamae uses solid State Disks (SSDs) for its servers, providing fantastic performance so that your website pages faster. Also, Onamae has a feature for transferring customers to less congested servers. So, if yours is congested, you can be moved to a better server and enjoy top-notch speed without overcrowding. This can be once every 14 days.

Another performance acceleration tool that it uses is LSAPI, which is proven to be the fastest and most reliable way to serve PHP pages. Plus, it makes Apache more efficient and faster.

Asides from PHP, Onamae also supports Perl, Python, and Ruby. If you need to run custom configurations or handle things faster through commands, there’s SSH access as well. For beginners, there’s a one-click installer that’s easily accessible from the control panel. It supports WordPress, Joomla!, and a few others.

Customers won’t have to deal with loss of data if hardware fails. That’s because Onamae uses RAID 10 configuration for its SSD, providing fantastic stripping and mirroring. Plus, RAID 10 has performance benefits. For security, there’s a web application firewall that detects and blocks attacks. You can enable or disable it for each of your domains.

Pricing and Support

Onamae offers hosting for free for up to two months. During this time, you can test the service to find out if it’s good for you. Most companies only offer trials for up to 15 days. Another perk with Onamae is that the cost of the domain – when you buy hosting – is given at a large discount (more than 90% off the usual domain registration cost), so it’s almost free.

After the trial period, the prices are cheap. It offers one-month, six-month, one-year, two-year, and three-year subscription periods. From one year, there’s a discount on the prices. It accepts credit/debit cards and bank transfer. Do note that there are no refunds after payment, which isn’t entirely surprising due to its long trial period.

For its VPS plans, the first two come with a free trial and in general, the prices are affordable.

Finding the Customer support options for Onamae takes a lot of work; the pages that it has for phone and contact form support do not have a phone number or a contact form. There’s an easily accessible help center, though, and it contains some guides.

Onamae

Comparison

How does Onamae match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Onamae Compare 4.1 Compare
Bluehost Compare 2.5 Compare

Pricing

4.2

User reviews

Based on 2 reviews in 1 languages
1.0
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1.0
anonymus
Japan
July 09, 2020
最低なGMO関連企業

ドメインの更新やその他でしつこくメールで案内が来て、期日がせまっているというおどしで、支払いとまたすぐに同様のメールがくる。処理ができてない可能性があったので、支払うと、クレジットカードでは2重払いが発生。1つのキャンセルを依頼すると規約上できないとメールがくる。電話問い合わせの連絡をすると、1時間以上つながらない。しかも、1時間の通話料はこちらもち。ありえないくらいの対応と改善するつもりもないマニュアル対応。GMOという企業文化は永遠にかわらない。

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1.0
anonymus
Japan
June 01, 2020
ウソばっかし

24時間365日電話サポート?2,020年05月14日?サポートセンターは一応開いてるみたいだけど、電話受付無し・メール受付は混みあっており、長時間待ち。おまけに、会社のPC画面でネットを開いたら広告表示スペースが全部『お名前ドットコム』で埋め尽くされ、帰宅後もアカウンも別で仕事と関係ない自宅PCまでも『お名前ドットコム』の広告だらけに。You-Tube開くと『お名前ドットコムの動画広告』だらけ。で、問い合わせの返答はというと・・・無し。最低な会社ですね。 スコア☆ゼロにしたい・・・出来ないから納得いかないが1に。

1.0
牧田 隆弘
Japan
May 25, 2020
驚くほどに問い合わせ対応が遅い

24時間サポートをうたいながら、これまで問い合わせへの初回返信には最短で一週間かかっています。 電話サポートは閉鎖されており、チャットサポートもいつの間にか無くなっています。 さらに今回に関してはサーバーにクリティカルなトラブルが発生している状況で既に9日間返信を待っています。 ユーザー側で取れる手段の無いサーバーダウン状態でこんなに待たせるプロバイダーを他に知りません。 今回のトラブルが終わったらまともな会社に移そうと思います。

Bottom line on Onamae

Onamae offers nice features and prices. It’s confident in its quality of service hence the long free trial period. This is a great option for those that need shared servers and VPS in Japan. However, it’s website and help center are in Japan and there aren’t enough support options.

Pros

  • Provides a free trial and low prices
  • Domain registration is almost free with hosting
  • Uses SSDs in RAId 10
  • A ton of performance-enhancing tools

Cons

  • No live chat support
  • No website builder tool

Start with a free trial when hosting at Onamae.

Onajite Omare
Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she's not writing content, crafting designs, or codes, she enjoys a good book.

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