In operation for over 17 years, NTC Hosting has years of experience in the provision of web hosting services. This vendor aims to offer customer-centric hosting that is accessible all over the world from data centers located in five countries: the United States, United Kingdom, Australia, Bulgaria, and Finland. NTC’s services include web hosting, VPS, dedicated servers, and semi-dedicated servers.
Features and Ease of Use
Under the shared Web Hosting category, NTC Hosting offers Cloud Hosting and Applications Hosting. It provides the following features:
- 99.9% uptime
- Daily automated backups
- Let’s Encrypt SSL
- Free domain registration
- Unlimited monthly traffic
Application Hosting handles hosting for WordPress, Joomla!, and eLearning. It also comes with a one-click applications installer for more than 40 PHP applications including those for e-commerce applications such as PrestaShop.
NTC offers a website builder with more than 100 templates and a framework installer that allows you to set up about ten PHP frameworks easily. None of the widely-used control panels (such as cPanel or DirectAdmin) are available with this provider, but it does offer its own easy-to-use custom-made control panel.
I like NTC’s backup offerings. Up to four automated backups are taken daily, which is a lot compared with the many web hosts which provide only weekly or monthly backups. And that’s not all, because you can also send a copy of your backups to your DropBox.
The only slight issue I have with this hosting company is its 99.9% uptime, which is documented in the SLA but which offers no compensation. The reason it’s a big deal for me is that many customers have complained about frequent downtimes.
Pricing and Support
All of NTC’s shared plans offer unlimited SSD storage; subject to a “fair usage” cap, of course. But coupled with the other resources and features you get – like SSH access, free domain registration, security firewalls, and automated browsable backups – the plans are reasonably priced.
There’s a 30-day free trial, which affords you a whole month to try NTC’s services before you buy them. When it comes time to pay, you can do so on a monthly or annual basis, and you needn’t worry about making an annual commitment (after your free trial) because you also get a 30-day money-back guarantee that gives you a refund if it all goes wrong within the first month.
NTC’s technical support is available 24/7 via some channels, but telephone and live chat support are limited to business hours. NTC also provides ticket and email support options. When I used live chat during business hours, I was connected immediately to a real agent.
This vendor also provides an “Encyclopedia” knowledge base that includes textual explanations and video tutorials.