Reviews and expert opinion NameHero

Onajite Omare
Onajite Omare
Web Hosting Expert

Free SSL, Railgun with Cloudflare, LiteSpeed web server, and free domain are some of the notable highlights of NameHero. However, it has a hidden setup fee that will affect your refund if you need one.


Overview

namehero mainNameHero is fine, but fine is not good enough. While NameHero is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.

Founded in 2015 and built by a group of internet entrepreneurs (Startup Hero), NameHero sells domains namesת web hostingת and VPS. Over the years, it has hosted over 30,000 websites.
NameHero is a United States based company with servers located in Michigan and Arizona. The website is in English only.

Features and Ease of Use

namehero 1

NameHero’s shared hosting is offered in four plans befitting many small E-commerce businesses that come with the following features:

  • 99.9% uptime
  • Let’s Encrypt SSL certificate
  • Daily automatic backups
  • One free domain registration
  • Unlimited SSD (limited by inode)

NameHero uses LiteSpeed web server which provides an increased performance of up to nine times faster than Apache. As a result, it improves page load time and reduces the time to first byte (which is a factor for Google PageSpeed).

One feature I like that it offers is free Railgun connection in CloudFlare. On its own, CloudFlare is a big plus to have because of its benefits like load balancing, minifying of code and images, and more. With Railgun, it becomes faster. That’s because Railgun accelerates the connection between your origin server and Cloudflare by compressing dynamic content up to 99.6% and increasing your performance by an average of 200%.

NameHero also uses RAID 10 mirroring and stripping to ensure a level of stability and redundancy in the servers. That, combined with the SSD, provides excellent performance and reliability. Plus, it uses CloudLinux OS which provides dedicated resources to each customer.

You don’t have to worry about setting up WordPress manually as NameHero offers Softaculous applications installer. You can use it to install WordPress, Magento, Joomla!, and more. Unfortunately, this vendor does not offer a website builder.

Pricing and Support

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NameHero offers web hosting at reasonable prices while sticking with quality. The use of CloudLinux, SSD with RAID 10, and free connection with Railgun proves that. It also offers a free domain and SSL. However, beware that its quoted prices only apply when you pay for 36 months in advance.

There’s no month-to-month payment plan, and offsite backups come at a cost, depending on the backup space that you want. There’s also no setup fee quoted when you’re paying for hosting, but if you need to use the 30-day money-back guarantee to get your money back, it will deduct a “setup fee” that is about a month’s hosting cost from your refunds.

Customer service is available 24/7 through phone call, live chat, support ticket, and email. I submitted a ticket and received a response in less than 15 minutes, which is impressive.

It also has a knowledge base that’s quite comprehensive with text and video tutorials.

How much does NameHero cost?
NameHero offers plans from $4 to $12. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which NameHero plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. NameHero can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from NameHero .
How good is NameHero’s customer support?
NameHero is not ranked as one of our top web hosts. But that can also be a result of NameHero being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does NameHero match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
NameHero Compare 4.3 Compare
Bluehost Compare 2.5 Compare

Pricing

4.2

User reviews

Based on 2 reviews in 1 languages
3.0
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1.0
Timothy
South Africa
fevahost.com
January 06, 2020
Worst service ever

I have been battling for 5-10 days now with them to sort this our their billing system declines my cards one after another service is suspended and no support has been received from their side no investigation whatsoever they have promised to make a PayPal invoice for me to pay through PayPal however that has not been done and they wont unsuspend the service until I can get it paid makes no sense I have sent screen shots of the error and my tickets just get deleted I dont get any support or feedback from NameHero further then this I have logged over 5 tickets regarding the server giving multiple errors from some email accounts not connecting to slow server speeds slow websites but nothing has been resolved from their side I highly reccommend using a professional host instead of Namehero!!!

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5.0
Ryan Gray
USA
namehero.com
December 11, 2018
NameHero Provides Live Chat, Phone, And Ticket Support

Hey guys,I noticed in your review 'Unfortunately, the only support channel available is through a ticket system.'However, we provide 24x7x365 Phone, Live Chat, and Ticket support.You can view all support channels on our main support page.Thanks! - Ryan

Bottom line on NameHero

NameHero offers pocket-friendly hosting with top-notch features. However, the hidden setup fee and the lack of a free trial might matter to you.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Cloudflare with Railgun
  • SSD with RAID 10 mirroring and stripping
  • CloudLinux and Litespeed web server
  • Fast response from customer service

Cons

  • Set up fee charged
  • No free trial offered
Onajite Omare
Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she's not writing content, crafting designs, or codes, she enjoys a good book.

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