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Name Hero Review 2024 – Why Users Love It

Onajite Omare Onajite Omare Web Hosting Expert

Free SSL, Railgun with Cloudflare, LiteSpeed web server, and free domain are some of the notable highlights of NameHero. However, it has a hidden setup fee that will affect your refund if you need one.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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🏆Performance GradeA
⏱️Uptime GuaranteeYes
🔒Free SSLYes
🔧Hosting TypesShared, Reseller Hosting, VPS
💡Basic Plan Features
  • Storage: Unlimited SSD
  • Bandwidth: Unlimited
  • Websites: 1
💲Starting Price$3.59
Shared Reseller Dedicated Cloud WordPress
namehero main

Founded in 2015 and built by a group of internet entrepreneurs (Startup Hero), NameHero sells domains namesת web hostingת and VPS. Over the years, it has hosted over 30,000 websites.
NameHero is a United States based company with servers located in Michigan and Arizona. The website is in English only.

Features and Ease of Use

namehero 1

NameHero’s shared hosting is offered in four plans befitting many small E-commerce businesses that come with the following features:

  • 99.9% uptime
  • Let’s Encrypt SSL certificate
  • Daily automatic backups
  • One free domain registration
  • Unlimited SSD (limited by inode)

NameHero uses LiteSpeed web server which provides an increased performance of up to nine times faster than Apache. As a result, it improves page load time and reduces the time to first byte (which is a factor for Google PageSpeed).

One feature I like that it offers is free Railgun connection in CloudFlare. On its own, CloudFlare is a big plus to have because of its benefits like load balancing, minifying of code and images, and more. With Railgun, it becomes faster. That’s because Railgun accelerates the connection between your origin server and Cloudflare by compressing dynamic content up to 99.6% and increasing your performance by an average of 200%.

NameHero also uses RAID 10 mirroring and stripping to ensure a level of stability and redundancy in the servers. That, combined with the SSD, provides excellent performance and reliability. Plus, it uses CloudLinux OS which provides dedicated resources to each customer.

You don’t have to worry about setting up WordPress manually as NameHero offers Softaculous applications installer. You can use it to install WordPress, Magento, Joomla!, and more. Unfortunately, this vendor does not offer a website builder.

Pricing and Support

namehero 2

NameHero provides web hosting at affordable prices without compromising on quality. They demonstrate their commitment to quality through the use of CloudLinux, SSD with RAID 10, and offering a free connection with Railgun. On top of that, they offer a complimentary domain and SSL. However, it’s important to note that the quoted prices are applicable only when you choose to pay for 36 months in advance. It’s all about striking the right balance between quality and cost-effectiveness.

There’s no month-to-month payment plan, and offsite backups come at a cost, depending on the backup space that you want. There’s also no setup fee quoted when you’re paying for hosting, but if you need to use the 30-day money-back guarantee to get your money back, it will deduct a “setup fee” that is about a month’s hosting cost from your refunds.

Customer service is available 24/7 through phone call, live chat, support ticket, and email. I submitted a ticket and received a response in less than 15 minutes, which is impressive.

It also has a knowledge base that’s quite comprehensive with text and video tutorials.




How does NameHero match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1NameHeroCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare


NameHero offers pocket-friendly hosting with top-notch features. However, the hidden setup fee and the lack of a free trial might matter to you.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Cloudflare with Railgun
  • SSD with RAID 10 mirroring and stripping
  • CloudLinux and Litespeed web server
  • Fast response from customer service


  • Set up fee charged
  • No free trial offered


Does it matter where you host your website?

The physical location of your host’s servers can affect the performance of your website for your target audience. If you have a US-based audience, you’ll want a US-based server. If your target audience is in Europe, a US-based server might not be good enough.

NameHero 1has servers in the US and Amsterdam, so it’s best suited to American and European markets.

Do all NameHero plans include a free domain?

No. You only get a free domain from NameHero with its higher-end plans1. And even then, the domain is only free if you pay in advance for a plan term that’s at least two years long.

Is shared hosting from Name Hero good for e-commerce?

NameHero’s highest-priced plan, Business Cloud, is its only plan truly suited to e-commerce, but you can run a small e-commerce site with its Turbo Cloud plan. Either way, if you want to accept payments on your website, you’ll need to purchase the NameHero e-commerce module.

For more e-commerce hosting options, check out our list of the best web hosts for 2024.

Why is the price at checkout different from the advertised price?

The price NameHero advertises is the discounted price for an initial three-year term. If you select a term length shorter than three years, the monthly price will be higher. NameHero also charges a setup fee, which isn’t included in its advertised price.

Visit our coupons page to see the latest discounts from NameHero and other top web hosts for 2024.
Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.
User reviews
Based on 8 reviews in 2 languages
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Bad services with some lacks

They Disabled the basic way of backup and replace with jetbackup, so you can't migration to another provider, and when I ask them to enable the backup feature, they reply me I should to upgrade to VPS , Also cPanel doesn't have a postgres or shell access

Mahmoud, Egypt
November 22, 2022
Horrible Customer Support

Horrible customer service. They no linger have a phone number that works. If you call them they say that as of September they only do chat or you have to open a ticket. I have exchanged a lot of emails and they don't give a solution to my problems. They charged me for a service I did not authorize and they sent me an email saying they had charged me a lower amount for a 24 month service, which in my account was a different information. I had to contact my bank to dispute the transaction. What a waste of my time and energy!

Lily, USA
October 25, 2022
Best Hosting Company

Not sure about these other comments, but my viewers LOVE Namehero and so do I. The speeds are amazing and the update is great. Their customer service is also incredible. Darrel Wilson recommended them and my clients and I are incredibly happy with their service

Darrel Wilson, Thailand
January 17, 2021
Great Package deals, worst service ever.

I opened an affiliated website with them, they assisted me for 3 months advising and making modifications. Then, just one day it was against their TOC, which it was not (might be indirectly but not my site itself). They decided to suspend the account, which is fine as I transferred the domain. Then after this, they still blocked the full account including other legit domains. Blocked my IP for not contacting them even though their rules were followed. Just a greedy company with only personal interest. 1 star is a lot for them.

anonymus, Malta
October 24, 2020
Very bad totally scammer

Very bad totally scammer i will suggest don't buy from him he will remove your data withour backup and when you contact him he say sorry and then you realize why i didn't read this review so keep this things is mind before create order with this scam hosting

Dheeraj Mishra, India
August 08, 2020
Worst service ever

I have been battling for 5-10 days now with them to sort this our their billing system declines my cards one after another service is suspended and no support has been received from their side no investigation whatsoever they have promised to make a PayPal invoice for me to pay through PayPal however that has not been done and they wont unsuspend the service until I can get it paid makes no sense I have sent screen shots of the error and my tickets just get deleted I dont get any support or feedback from NameHero further then this I have logged over 5 tickets regarding the server giving multiple errors from some email accounts not connecting to slow server speeds slow websites but nothing has been resolved from their side I highly reccommend using a professional host instead of Namehero!!!

Timothy, South Africa
January 06, 2020
NameHero Provides Live Chat, Phone, And Ticket Support

Hey guys, I noticed in your review 'Unfortunately, the only support channel available is through a ticket system.' However, we provide 24x7x365 Phone, Live Chat, and Ticket support. You can view all support channels on our main support page. Thanks! - Ryan

Ryan Gray, USA
December 11, 2018
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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