The company’s servers are housed in data centers located in Estonia, France, Iceland, Germany, Netherland, Romania, Russia, United States, Finland, Egypt, Poland, Sweden, United Kingdom, and Singapore. Its website is available in English only, but support is also available in German.
Features and Ease of Use
Starting with its shared hosting, the company offer the option in four different plans. Customers can choose one out of six of the server locations for their website. These are the features on offer:
- 99.6% uptime guarantee
- Let’s Encrypt SSL
- Up to 20 add-on domains
- Anywhere from 2000MB to 15000MB storage space
- Up to 500GB bandwidth
Internoc24 doesn’t provide automatic backups. It maintains the idea that secure offshore hosting guarantees privacy and considers backups to be an invasion of privacy. Given that you can’t get backups, you’ll have to put measures in place so that you don’t lose your website files in case of any error or mistake. You can create manual backups, buy automatic backup software and install it on your server, or use cron jobs to set scheduled backup tasks. All hosting packages come with cron jobs available.
Internoc24 provides the DirectAdmin control panel. DirectAdmin isn’t bad – it’s lightweight and provides all of the basic features like managing your files, cron jobs, emails, databases, and the like, but it leaves a lot to be desired for beginners.
For example, there’s no one-click installer. Internoc24’s solution is that you bring your own (paid or free) option and install it yourself. However, beginners that don’t understand WordPress installation certainly won’t be able to run command to install software like Installatron. For programming, the company supports PHP, Perl, and Python. If you’re experienced but the provided resources are an issue for you, you can consider either its OpenVZ or KVM plans. There are also dedicated servers on offer.
Pricing and Support
Internoc24’s shared hosting prices are a bit high for the features on offer. Its subscription period starts from three months, and proceeds to six-month, 12-month, and 24-month options. There is one payment issue I find to be somewhat problematic, and that’s the setup fee added to three and six-month subscriptions in order to try and push users to sign up for a year.
The VPS and dedicated servers are more reasonably priced for the features on offer, with the shortest subscription duration here also three months. You can pay with PayPal, Bitcoin, Litecoin, Bank wire/transfer, Credit cards, and Paysafecard. There is, unfortunately, no money-back guarantee.
You can contact customer support anytime, as they are available 24/7 through ticket, email, phone, and fax. Additionally, there’s a live chat feature that operates from 9:00 AM to 5:00 PM EST. You can also rely on the knowledge base, which provides tutorials specifically for VPS. When I needed assistance, I used the live chat to communicate with the support team.