Founded in 2015, Hostigger is a brand name of a company that has been providing data center services for more than 25 years. They operate thousands of virtual services and provide hundreds of server solutions to customers in more than 15 countries in multiple languages.
Features and Ease of Use
Hostigger offers a professional range of website hosting packages including shared website hosting, reseller hosting, WordPress hosting, Windows hosting, OpenCart hosting, and dedicated server rentals.
Their shared hosting plans use a Linux operating system and as standard offer the following core features:
- An uptime guarantee of 99.9% for shared hosting, virtual private servers, and dedicated servers
- Backup and restore settings via cPanel
- Free domain registration with some shared hosting packages
- Free shared SSL certificate with all packages
- From 10 GB to unlimited disk space
Their cheapest shared hosting plan includes 10 GB SSD storage and 250 GB bandwidth. These resources should be sufficient for many users, but the company does also offer two plans with unlimited traffic and disk space. While the term ‘unlimited’ can sometimes be misleading because it is often subject to a “fair use” policy, they do also offer unlimited subdomains, unlimited email accounts, and unlimited MySQL databases, which is excellent value.
All plans are 100% cloud-based with SSD storage. And while they offer a 99.9% uptime guarantee, it is not backed by a service level agreement.
Pricing and Support
Hostigger’s prices are great. Their basic plan is extremely affordable, whilst their two upper unlimited plans are still very good value for money. With the exception of the cheapest option, annual plans come with a free domain and shared SSL. Unlike many competing companies, they don’t bombard you with add-ons at the checkout, so the price you pay is the one that was advertised.
Contract lengths are monthly, quarterly, semi-annually, annually, biannually, and triannually, with prices reduced slightly for longer terms. They also offer a seven-day money-back guarantee.
Hostigger’s customer service is great. They offer 24/7 ticket and chat support, and they commit to a ticket resolution time (not merely response time) of between five and forty-five minutes depending on the complexity of the problem. They are very slightly let down by their tiny knowledge base, but this is not a deal-breaker in my book.