Reviews and expert opinion Hostigger

Ranked 197th from 3409 Web Hosting
4.5
Features
4.5
Ease of Use
4.5
Support
4.6
Pricing
4.5
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Mark Holden
Mark Holden
Web Hosting Expert
Hostigger is an American web hosting provider that offers a global service with high availability, advanced features, and 24/7 customer support.

Overview

Hostigger

Hostigger is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Founded in 2015, Hostigger is a brand name of a company that has been providing data center services for more than 25 years. They operate thousands of virtual services and provide hundreds of server solutions to customers in more than 15 countries in multiple languages.

Features and Ease of Use

Hostigger offers a professional range of website hosting packages including shared website hosting, reseller hosting, WordPress hosting, Windows hosting, OpenCart hosting, and dedicated server rentals.

Their shared hosting plans use a Linux operating system and as standard offer the following core features:

  • An uptime guarantee of 99.9% for shared hosting, virtual private servers, and dedicated servers
  • Backup and restore settings via cPanel
  • Free domain registration with some shared hosting packages
  • Free shared SSL certificate with all packages
  • From 10 GB to unlimited disk space

Their cheapest shared hosting plan includes 10 GB SSD storage and 250 GB bandwidth. These resources should be sufficient for many users, but the company does also offer two plans with unlimited traffic and disk space. While the term ‘unlimited’ can sometimes be misleading because it is often subject to a “fair use” policy, they do also offer unlimited subdomains, unlimited email accounts, and unlimited MySQL databases, which is excellent value.

Hostigger supports PHP from the slower version 5 right up to the faster PHP 7.0. They also support HTML, DHTML, XML, XLS, and AJAX. Note, however, that they do not offer support for advanced languages such as Ruby, Python or Javascript.

All plans are 100% cloud-based with SSD storage. And while they offer a 99.9% uptime guarantee, it is not backed by a service level agreement.

Pricing and Support

Hostigger’s prices are great. Their basic plan is extremely affordable, whilst their two upper unlimited plans are still very good value for money. With the exception of the cheapest option, annual plans come with a free domain and shared SSL. Unlike many competing companies, they don’t bombard you with add-ons at the checkout, so the price you pay is the one that was advertised.

Contract lengths are monthly, quarterly, semi-annually, annually, biannually, and triannually, with prices reduced slightly for longer terms. They also offer a seven-day money-back guarantee.

Hostigger’s customer service is great. They offer 24/7 ticket and chat support, and they commit to a ticket resolution time (not merely response time) of between five and forty-five minutes depending on the complexity of the problem. They are very slightly let down by their tiny knowledge base, but this is not a deal-breaker in my book.

Pricing

4.5

VPS Hosting

Moe Details
A Free Domain is included when purchasing any hosting service from Hostigger

Bottom line on Hostigger

Hostigger is a very comprehensive website hosting provider. With over 25 years of experience, they’ve scaled to operating thousands of servers for customers in more than 15 countries.

Hostigger might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Very affordable pricing
  • Month-to-month terms available
  • Seven-day money-back guarantee
  • 24/7 support by live chat and ticket

Cons

  • No uptime service level agreement
  • Small knowledge base
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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