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Reviews and expert opinionHosted

Mark HoldenMark HoldenWeb Hosting Expert

With almost 20 years’ experience in the Israeli market, Hosted offers a wide range of customizable cloud-based solutions for medium to large companies. However, it still has a long way to go and needs several improvements to be considered reliable.

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Overview

Hosted

Hosted is an Israel-based company that specializes in a variety of cloud computing solutions, including cloud-based VPS (virtual private server) hosting. The company was founded nearly 20 years ago and all its servers are based in Israel.

The Hosted website has a professional layout but is quite limited in information and resources. The website is available only in Hebrew, and there aren’t any price plans displayed.

Features and Ease of Use

Hosted doesn’t offer fixed-price plans. Instead, you can customize a package down to every detail. This includes memory, processors, storage, and all server resources. The available features and specifications include the following:

  • Support of both Windows and Linux
  • Daily website backups
  • Installation of all required software within an hour
  • Additional server resources allocated at any time, if required

Hosted also offers cloud-based enterprise email hosting which, like the VPS hosting, is fully customizable. However, the basic features are the same across any configuration. This includes:

  • No maintenance costs
  • System designed, established, and tested by Microsoft
  • Antivirus
  • Anti-spam
  • Support for Blackberry, Apple, and Android devices
  • Automatic daily backups

Compared to several other enterprise hosting companies, the features offered by Hosted aren’t just limited, they’re also not impressive.

Pricing and Support

Since the website is terribly basic and doesn’t advertise its pricing system. I tried contacting customer support to get more information about its average prices, payment methods, or its refund policy, but I didn’t receive an answer.

I’m not surprised that there’s no knowledge base or an FAQ section. Customer support options include phone, ticket, live chat, and email. Unfortunately, the email listed on the website is incorrect, so my email wasn’t actually delivered.

I managed to get in touch with live chat support. The agent offered to call me to answer questions, but I asked for a response via email. It’s been over a week and still no answer.

Hosted

Pricing

2.0

Comparison

How does Hosted match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
HostedCompare3.0Compare
BluehostCompare2.5Compare

User reviews

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Bottom line on Hosted

If you’re looking for a reliable hosting provider for your medium to large company, then I wouldn’t recommend Hosted. Though it appears to offer reliable technology, the lack of resources on the website and the unhelpful customer support raises more questions than answers.

Pros:

  • Configurable computing solutions
  • Supports Windows and Linux
  • Variety of services
  • No maintenance costs

Cons:

  • Unresponsive customer support
  • Poor website

Customizable enterprise computing solutions are available at Hosted.

Mark HoldenMark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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