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Reviews and expert opinion G-Core Labs

Tony Loton Tony Loton Web Hosting Expert

G-Core Labs is a record-breaking international internet infrastructure company that provides powerful cloud and edge solutions mainly to the entertainment and media industries. By its own admission, this company’s services are for serious technophiles.

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Overview

g-core-labs-mine

G-Core Labs started life in 2011.

In 2012, the company established its first backbone network of seven data centers in six cities, and the following year its network expanded to include 23 data centers. Also in 2013, G-Core Labs’ infrastructure got a Guinness World Record for having the most simultaneous online players on a single MOG server, and in 2014, the company’s delivery network created a new record for simultaneous players.

In 2015, G-Core Labs moved to new headquarters in Luxembourg, and in 2016 it launched the G-Host global hosting service and the G-CDN global content delivery network. The following year, it launched G-Storage (for cloud storage) and G-Protect (to protect against DDoS attacks). In 2018, the company launched its G-Stream media platform.

Today, G-Core Labs has more than 100 nodes on five continents, and it offers an extensive range of CDN, hosting, media platform, security, custom software development, and IT infrastructure management services.

The G-Core Labs website can be switched between the English, Russian, Chinese, and Korean languages.

Features and Ease of Use

G-Core Labs offers much more than merely hosting, but in terms of hosting, it offers dedicated servers and virtual servers that can be configured to your exact specifications using the Server configurator that allows you to specify:

  • CPU: Various Intel Xeon processors (for dedicated servers) or 1-8 vCPUs (for virtual servers)
  • RAM: 64 GB to 256 GB (for dedicated servers) or 512 MB to 32 GB (for virtual servers)
  • Disk: Up to 2 x 2 TB HDD or SSD (for dedicated servers) or 20 GB to 600 GB SSD (for virtual servers)
  • RAID: Hardware or Software (for dedicated servers)
  • Datacenter: 18 international locations (for dedicated servers) and 11 international locations (for virtual servers)

You can also choose a pre-configured dedicated server or virtual server so that you don’t have to decide values for all of those parameters.

Due to the nature of G-Core’s server offerings, you can choose to install pretty much any operating system you like: various versions of Linux, Windows Server, or even Solaris. And SSH access gives you complete freedom to install any software and run any number of sites. You can take control of your hosting server using the pay-for ISPmanager control panel (Lite or Business version).

G-Core supports IPv4 and IPv6, and it offers a wide range of (pay-for) SSL certificates from leading providers.

What you won’t find here is an extensive set of beginner-friendly features such as easy website builders and one-click installers.

Pricing and Support

Although G-Core Labs offers some pre-priced dedicated server and virtual server (VDS) plans, including an attractively-priced “starter” VDS plan, you need to be aware that these are pretty bare servers and there are potentially lots of additional costs. You might have to pay extra for your control panel, for your desired amount of monthly traffic, for additional IP addresses, for SSL certificates, and much more besides.

The costs can get pretty complicated if you want to configure your server completely from scratch using the Server configurator, and there are additional tables of information telling you how much you will pay for monthly traffic depending on your server’s location (plus how much extra you will pay if you exceed your allowance).

You can reach this company’s customer support staff via phone, email, live chat, and an online form. Existing customers can seek support by submitting a ticket from the control panel. When I tested the live chat support, I found the agent to be responsive but not particularly knowledgable.

G-Core Labs shines when it comes to the support documentation for its hosting, CDN, and media platform products. It also provides very detailed documentation about the Application Programming Interface (API) that you can use to manage your services. But beware; this is very technical documentation:

g-core-labs-support
How much does G-Core Labs cost?G-Core Labs offers plans from $0 to $248. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which G-Core Labs plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. G-Core Labs can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from G-Core Labs here.
How good is G-Core Labs’s customer support?G-Core Labs is not ranked as one of our top web hosts. But that can also be a result of G-Core Labs being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.1

Comparison

How does G-Core Labs match up to the competition?

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User reviews

Based on 45 reviews in 2 languages
5.0
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5
Mann
Germany
September 03, 2021
They get an understanding of the problem and efficiently work to a solution

I’ve rented a hosting from G-Core for my webstore of homewares. Their tech staff is very knowledgeable and friendly. They get an understanding of the problem and efficiently work to a solution. I appreciate your job guys, you are way better than a lot of other providers that I used to try before. Thanks a lot guys!

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5
Frank turner
Germany
https://pillarstudio.com/
August 13, 2021
G-Core is an excellent hosting service provider

G-Core is an excellent hosting service provider. I purchased its package KVM-SSD-1-K12 6 months ago. Speed and services with this package is excellent. Due to some financial issues, I have to cancel it now but I hope I will be able to return again in the future.

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5
Simon Green
Germany
August 09, 2021
I came to G-Core from another American provider..

I came to G-Core from another American provider. I cannot praise them enough. Ever since I switched the provider they have helped me with super fast responses to my requests. The wide range of their servers is really impressive! I’ve chosen the one from Bucharest. I can’t remember when I talked to the support team for the last time because there is just no need for it.

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5
Mario Brass
Germany
July 29, 2021
Thank you for the support and the great experience

Last year I rented a hosting from this company KVM-SAS-1 from Luxembourg with unlimited traffic. Till now I’m quite happy with the service they provide. I appreciate that their support is available over the phone and on chat online. It’s easy to get help when I need it. They’re quite responsive when answering my questions.

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5
Johanes Schtol
Germany
June 16, 2021
Sharing my experience

This is the first time I use a CDN. I heard a lot about it and finally, I decided to try it myself. Perfect service! I have no regrets. I have a web store with clothes and my customers live in different countries. So with the help of CDN it works perfectly. Not a single breakdown.

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5
Max Drake
Germany
May 27, 2021
Good CDN for a competitive price

I purchased a CDN from G-core last year. My site works so much better now. The control panel is so easy to use! If you are looking for a good CDN for a competitive price, then you are on the right way! Good job guys! I recommend! It's really 5/5 ::::)

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5
Alex Kim
Germany
May 24, 2021
Very accessible experience

I used G-core hosting and had an enjoyable, accessible experience the entire time. Customer support specialists had our back the few times complications cropped upon us and we're usually quick to respond to us, identify, address and patch up the problem. The only downside is that the hosting does not protect against DDoS attacks. In the event of an attack, the connection to the server is interrupted. Additional protection service is available for purchase though!

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5
Tom Minchin
Germany
May 19, 2021
I don’t regret a single thing about joining the

I am here to say that I have been with G-core since 2018 and I don’t regret a single thing about joining them. For all of the features that they offer, the price couldn’t be better. As for their support staff, other companies could learn a thing or two from G-core. Each time that I have needed to contact support, they've been beyond professional and courteous, and even after they've dealt with my problems big or small, they still make sure I know I'm a valued customer! Now that's service!

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G-Core Labs REVIEW: BOTTOM LINE

If you’re looking for virtual or dedicated servers backed by a robust international infrastructure, and you don’t mind paying the price, then G-Core Labs could be your go-to provider. As stated at the outset, G-Core’s services are aimed at serious technophiles, so technophobes need not apply, and if you’re looking for a simple set of shared hosting plans, you should probably be looking somewhere else.

G-Core Labs might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Tier 3 data centers and redundant network
  • Worldwide coverage
  • Custom configuration and upgrades
  • Full root access

Cons

  • Real-time chat uninformative (or uninformed)
  • Not for beginners; only for experts
Tony Loton Tony Loton
Tony Loton has been a prolific writer and editor of business, technology and finance books, magazine articles, and corporate content for longer than he cares to say. It’s a vocation, not a job!

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