Reviews and expert opinion Freeparking

Ranked 1587th from 2638 Web Hosting
4.2
Onajite Omare
Onajite Omare
Web Hosting Expert
Freeparking is a New Zealand company that offers website hosting solutions including VPS, VDS, e-commerce, and WordPress Hosting. It appears in the top five web hosting companies in New Zealand by market share.

Overview

Freeparking

Freeparking is a website hosting provider based in New Zealand. The company, which has been operational for more than 18 years, also has a presence in the U.S., India, Australia, and the U.K.Freeparking is a website hosting provider based in New Zealand. The company, which has been operational for more than 18 years, also has a presence in the U.S., India, Australia, and the U.K.

Features and Ease of Use

Freeparking

Freeparking web hosting solutions include VPS, VDS, WordPress, and e-commerce hosting, but doesn’t include dedicated server solutions. Some of the features you will find included in this vendor’s hosting packages are:

  • 140+ free one-click install apps
  • cPanel and Plesk control panels
  • Password Protect Directories
  • AWStats Website Statistics
  • Unlimited Sub-Domains
  • Unlimited Parked Domains
  • Unlimited Email Addresses
  • Unlimited Auto-Responders
  • Unlimited Email Traffic
  • Fully Redundant Load-Balanced Mail Platform

The starter hosting packages from Freeparking include 5GB web storage, 10GB web traffic, one hosted website, and ten MySQL databases. The premium hosting packages, on the other hand, include unlimited web storage, unlimited web traffic, five hosted websites, and unlimited MySQL databases.

Freeparking has one data center located in Auckland, New Zealand and their user interface is easy to use, allowing users to get updates pretty quickly as well as easily make changes to settings like DNS. Users who love self managing will love this interface.

One of the challenges you’re likely to face when using their hosting solutions is their email solution. This service is not as reliable; a considerable number of users have reported struggling to send emails for weeks. Incoming emails are also often rejected because the inbox is showing “Full” even when it has no emails.

What’s more, their mail servers seem to have been blacklisted by Spamhaus. Freeparking has not made any considerable effort to deal with the incessant attacks to its systems that many customers have complained about.

Pricing and Support

Freeparking hosting solutions are reasonably priced. However, they offer SSL certificates as an add-on that users have to pay for separately. For customers that want to run websites that require an SSL certificate, buying it separately makes this hosting solution pretty expensive.

Freeparking hosting plans are listed in U.S. Dollars, but users are sent invoices quoted in their local currency. This can sometimes result in the vendor charging you more as they again convert the local currency on the invoice back to dollars.

In addition, expect the prices to rise significantly after your first billing period expires. The low prices are introductory and only apply to your initial purchase term. Freeparking also offers their customers a free domain for life for as long as the user remains their hosting customer. However, this offer only applies to .nz and standard gTLD domain names.

You can contact the Freeparking support team via email, their support phone numbers including a toll free one, or by submitting a ticket. They have a live chat option but it takes quite some browsing to find it on their website. Freeparking support services are not available 24/7. Email support is available weekdays from 8:30 a.m. to 7:30 p.m. and 8:30 a.m. to 5:30 p.m. New Zealand Daylight Time (NZDT) on weekends. Phone support is available weekdays from 8:30 a.m. to 5:30 p.m. and Saturdays from 10:00 a.m. to 2:00 p.m. (NZDT).

The quality of Freeparking’s support leaves much to be desired. While the support team is polite and does their best to help, they are often ill-equipped to handle most of the hosting issues that customers present. You may prefer to take advantage of the fairly comprehensive knowledge base offered by Freeparking that includes an FAQ section and video tutorials.

Pricing

Web Hosting

Plan Name
Storage
Bandwidth
Number of Sites
Price
Unlimited
Unlimited
5
$33.25
5GB
10GB
1
$12.42
20GB
100GB
2
$16.58
Unlimited
Unlimited
5
$33.25
Plan Name
Storage
Bandwidth
Number of Sites
Price
5GB
10GB
1
$12.42
20GB
100GB
2
$16.58
Unlimited
Unlimited
5
$33.25
20GB
100GB
2
$16.58
20GB
100GB
2
$16.58
5GB
10GB
1
$12.42
20GB
100GB
2
$16.58
Unlimited
Unlimited
5
$33.25
More Details

VPS Hosting

Plan Name
Storage
Bandwidth
CPU
RAM
Price
10GB
Unlimited
Single 1GHz CPU
512MB
$29
15GB
Unlimited
Single 1GHz CPU
1GB
$49
20GB
Unlimited
Single 1GHz CPU
1.5GB
$89
Plan Name
Storage
Bandwidth
CPU
RAM
Price
10GB
Unlimited
Single 1GHz CPU
512MB
$29
15GB
Unlimited
Single 1GHz CPU
1GB
$49
20GB
Unlimited
Single 1GHz CPU
1.5GB
$89
More Details

Dedicated Server

Plan Name
Storage
Bandwidth
CPU
RAM
Price
40GB
40GB
Single vCPU 2.3GHz
2GB
$179
100GB
100GB
Dual vCPU 2.3GHz
4GB
$299
200GB
200GB
Dual vCPU 2.3GHz
8GB
$399
Plan Name
Storage
Bandwidth
CPU
RAM
Price
40GB
40GB
Single vCPU 2.3GHz
2GB
$179
100GB
100GB
Dual vCPU 2.3GHz
4GB
$299
200GB
200GB
Dual vCPU 2.3GHz
8GB
$399
More Details
A Free Domain is included when purchasing any hosting service from Freeparking

Bottom line on Freeparking

Freeparking seems to have the infrastructure necessary to host small and medium-sized business websites in New Zealand. However, their less than optimal support and challenges with their email hosting solutions may make them less preferable to other hosting vendors in New Zealand.

Pros

  • Easy to use user interface
  • Offers customers a free domain for life
  • Free SiteLock LITE Trial website security scanner
  • Reasonably priced introductory hosting prices

Cons

  • Incessant issues using their email solution
  • Support team is not available 24/7

Check out Freeparking’s web hosting options today!

Onajite Omare
Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she's not writing content, crafting designs, or codes, she enjoys a good book.

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