Customers are allowed to choose between data centers in the United States and the Netherlands. The website is in English only.
Features and Ease of Use
CU Hosting offers web hosting, VPS, and reseller hosting. Potential customers who want to host in the U.S. are offered six plans to choose from. Those for the Netherlands are offered five (all but the base plan on the U.S. hosting).
Customers will enjoy the following features:
- 99.9% uptime guarantee
- From 512MB to unlimited storage space
- One-click installer
- cPanel control panel
- Website builder
The uptime is backed by a guarantee of double the subscription price on downtime. That means, for every hour of downtime, you get a refund of double the hosting price for each hour. Do note that you can’t withdraw the refund; it’s discounted from the next hosting payment, instead.
CU Hosting mentions no premium tools or protection like Anti-DDoS or CageFS. Plus, it doesn’t seem to offer backups on the shared servers. VPS fails in this as well, as it doesn’t provide backup space in the server.
However, it excels in some areas, especially beginner-friendly tools. It provides Fantastico script installer with each web hosting account. With that, you can install web applications and scripts in a few clicks from your cPanel. It also offers a website builder, so you might not need to write a word of code at all.
Developers who use PHP and Perl will enjoy support from CU Hosting, though if your preference is for Python programming, you might have to look elsewhere.
Pricing and Support
CU Hosting keeps to its promise of offering affordable hosting. All five plans are low cost. For performance, I don’t doubt it’s uptime, given the downtime guarantee. However, there’s no support for much other than the basic web hosting features.
There’s also no free SSL certificate or domain registration. Indeed, the cost for domain registration is included at checkout. If those don’t matter to you, then CU Hosting’s packages might be worthwhile.
It mentions that there are no hidden fees or sudden price increase, plus there’s no setup fee.
CU Hosting doesn’t offer a free plan or trial. You can pay month-to-month on some of the plans. There is also a 15-day money-back guarantee, no questions asked.
Tech support is 24/7. You can contact them through email, support ticket, live chat, or phone. The support team claims to respond within 24 hours, yet I didn’t receive a response to my email even after waiting more than 48 hours.
There’s also a knowledge base, but it doesn’t offer much help as there are only three articles there.