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Reviews and expert opinionClouDNS

Mark HoldenMark HoldenWeb Hosting Expert

Based in Bulgaria, ClouDNS provides DDOS protected DNS and managed DNS services from top vendors such as GeoDNS and AnyCast DNS. Customers enjoy maximum speed DNS and redundancy, which translates into faster and safer traffic delivery, thanks to its robust cloud services architecture.

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Overview

cloudns main

ClouDNS has been offering customers DNS subscriptions such as Premium DNS, GEO DNS, Reverse DNS, Secondary DNS, Dynamic DNS, Private DNS Servers, and extras such as domains, dedicated IPs, and DDoS protected VPS since 2010. The company receives over two billion domain queries per day. Its support is pretty good and the website available in 12 languages including English.

Features and Ease of Use

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When ordering ClouDNS services, here’s what you can expect in your package:

  • WHMCS/cPanel
  • Email accounts with mail forwards
  • Unlimited alias records
  • Web redirects
  • Hourly DNS statistics
  • 1,000% uptime SLA
  • 200+ DNS Zones
  • 256-bit Let’s Encrypt SSL

Just as the name suggests, ClouDNS operates a Cloud-based infrastructure. Its custom-made system lets customers monitor DNS metrics in real-time across different zones. With its service, users can also acquire additional DNS resources whenever they want. The infrastructure also supports simultaneous synchronization across 20+ POPs. And once set up, you don’t need to take any more action, but to just monitor them.

ClouDNS also gives users access to professional tools and features that some DNS services don’t. This includes primary, secondary, and reverse DNS. It also supports many types of DNS settings and records. Domain forwarding and parking, mail forwarding, and zone sharing is part of the suite. Be sure to check its DNS packages to get a full picture of its features.

Though there are many CDN providers and anti-DDoS attack services online, not many of them protect your domain from SPOF the way ClouDNS does. It leverages the latest DDoS mitigation technologies and years of experience to protect domains for websites, game servers, and other apps. The company also has strong partnerships with DDoS services, which translates into reduced licensing costs.

Pricing and Support

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ClouDNS is one of the cheapest services in the DNS hosting space. The company guarantees users lower prices and should a customer find a service that’s cheaper, they will amend the prices to match them. Users have 30 days to try out the service and upgrade or cancel. PayPal, Skrill, Bitcoin, wire transfers, and all major credit or debit cards are accepted.

If you so wish, you can order extras such as DNS zones from a pool of 200+ zones and 10,000 records along with dedicated Anycast IP addresses with custom server names. You can also import records in non-bind format files and the tech support team will be happy to assist you, though you have to pay for this service.

Going by the testimonials on its website, ClouDNS seems to be doing really well with handling customer issues and monitoring its services. My worry is that tech support is available only via email. I wish it had live chat operators and a dedicated telephone line for customers. I do hope this is something that they’ll address sooner than later.

How much does ClouDNS cost?ClouDNS offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which ClouDNS plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. ClouDNS can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from ClouDNS here.
How good is ClouDNS’s customer support?ClouDNS is not ranked as one of our top web hosts. But that can also be a result of ClouDNS being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does ClouDNS match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
ClouDNSCompare4.2Compare
BluehostCompare2.5Compare

User reviews

Based on 1 reviews in 1 languages
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Sergio Uribe
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Sergio Uribe
Latvia
sergiouri.be
January 10, 2021
Avoid this service: conditions change

I had this service and began to receive mail indicating that they could not renew my service unless I changed my plan. The new plan was more expensive and offered fewer features than the one I had. I cannot recommend this service. The technical service did not offer more alternatives, now I am migrating to Google DNS

ClouDNS REVIEW: BOTTOM LINE

ClouDNS leverages fairly priced DNS packages and fantastic customer service to meet the dynamic DNS hosting needs of its customers.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Risk-free DNS packages
  • Simple web interface
  • WordPress-ready DNS hosting
  • Full DNS support

Cons

  • Limited web hosting features
  • Few customer support channels
Mark HoldenMark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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