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Acquia Review 2024 – What Users Actually Think About It

Abi Carter Abi Carter Web Hosting Expert

Acquia is a developer-friendly cloud hosting platform specially optimized for Drupal. Their solutions include secure and scalable cloud hosting for Drupal websites, personalization and customer journey orchestration, multi-site management, and digital asset management.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Acquia-mineTo compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Acquia is a developer-friendly cloud hosting platform specially optimized for Drupal. Their solutions include secure and scalable cloud hosting for Drupal websites, personalization and customer journey orchestration, multi-site management, digital asset management, and much more. They’ve served over 3000 customers and currently host over 11700 websites. Though headquartered in Boston, they have offices around the world.

Features and Ease of Use

Acquia’s specialty is centered on the fact that they leverage the open-source Drupal content management framework. What makes them particularly appealing to their customer base is that, unlike many of their competitors, customers can purchase resources and features individually rather than purchasing entire pre-made packages. This way, you can avoid paying for features that you’re not going to use.

Amongst Acquia’s tailored solutions is Acquia Lightning — a starter kit designed to streamline the development process of Drupal 8 projects. Using the kit’s module selection and configuration process, along with tools focused on media usage, layout, workflow, and previews, developers and marketers can quickly and easily design a website for stellar user experiences. Using the starter kit, one AMD product delivery team even cut four weeks from their projected four-month development timeframe.


Acquia also has packages for e-commerce website owners, providing a PCI DSS compliant solution that can easily scale to accommodate large transaction volumes, any surges in traffic, and extensive product catalogs. You can also use their proprietary e-commerce manager to integrate the various content, commerce, and user interfaces, allowing you to provide seamless experiences to your customers via a single system rather than patching together many different software.

Pricing and Support

Because Acquia’s solutions are so specific, they tend to appeal more to enterprise-grade clients and government entities rather than to individuals or small business owners looking to set up a basic website. Their prices can also be on the high end, given the quality and the considerable number of value-added features they offer. They cater their pricing to each customer individually, so you’ll have to contact them to ask for more detailed quotations.

Acquia provides support through a 24/7 online chat, which is staffed by a support team consisting of over 800 people. From my personal experience, I can say that their customer service is exceptionally welcoming and thorough. They have an in-depth understanding of their platform and know how to maximize its potential. So, if you decide to go with Acquia, be sure to take full advantage of their expertise. They’re there to help you succeed.




How does Acquia match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1AcquiaCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare


While Acquia is an excellent hosting provider, they are particularly suited for developers and larger companies looking for specifically Drupal-optimized solutions. Beginners who lack the requisite programming and Drupal knowledge may not find Acquia a good fit for their needs.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • Individualized approach
  • Top-notch and expertly-staffed support team
  • Multitude of streamlined Drupal solutions
  • Secure and developer-friendly


  • Not for beginners
  • Prices on the high side


Is Acquia easy to use?

As Acquia is primarily aimed at developers and large enterprise clients, it wouldn’t be an ideal choice for a beginner to web hosting.

If you’re just starting out, the hosts on our list of the best web hosting services for 2024 offer much more user-friendly plans and platforms.

Does Acquia offer free trials?

Acquia does not offer a free trial. However, there is a free 20-30 minute demo1 available to all. To sign up, you’ll need to enter a few basic details about your company and yourself, then one of Acquia’s product experts will contact you to begin the demo.

What’s the difference between shared hosting and cloud hosting?

With shared hosting, you’ll be sharing the resources of a single server with other customers. Cloud hosting allows you to draw resources from a network of connected servers. Cloud hosting offers more reliable performance, better redundancy, and instant scalability.

Is Acquia’s cloud hosting worth the cost?

Acquia is pretty expensive – even the basic solutions come at a high price. I’d recommend checking out our list of the best cloud hosts, as many offer the same degree of flexibility for less.
You may be able to find even lower prices with the most recent deals on our coupon page.
Abi Carter Abi Carter
Abi has worked as a writer, editor, and content marketeer for more than five years. When not glued to her laptop, she whips up calorific baked goods, writes terrible short stories, and searches for new dogs to follow on Instagram.
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Expect price gouging

Acquia sells a commodity, not a custom solution. So the idea that they have to understand your requirements before they give you a quote is simply so that they can figure out how much they can charge you. That is 100% price gouging. They need to be more transparent and publish their enterprise subscription prices which are often TEN TIMES the regular prices. I simply cannot justify to my customers why they should have to pay the salary of a systems engineer on an annual basis. And they may charge one customer 4X what they charge another customer for the exact same thing. They would be great if not for their sales tactics. This seems to have become a lot worse over the last year, which spells trouble for the company. I am not recommending them anymore.

Jason, USA
April 20, 2019
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