Reviews and expert opinion CrowdSpring

Emily Wang
Emily Wang
Graphic Designer
CrowdSpring is the 3rd largest marketplace for crowdsourcing design. But their relatively smaller community compared to their larger counterparts affords you a more hands-on team, with more personalized consultations for your project. As a result, they see a higher user satisfaction rate and a greater array of designs for you to choose from. Also unique to CrowdSpring is their naming service, which enables you to tap on the creative juices of over 100,000 contributors to pinpoint an extraordinary name for your brand.

Overview

crowdspring-overview

Ticking Off All The Right Points For Logo Design

CrowdSpring is a basic, solid, and reliable logo design content service. It delivers the logo of your dreams, while avoiding many hurdles. Their excellent brief, pricing system and community of experienced and skilled designers make this platform unbeatable.

Don’t expect too much sophistication or exceptional aesthetics! However, the prices and quality of design balance each other out. They often beat competitors’ prices, so we warmly recommend you to check them out.

Why choose CrowdSpring?

  • Terrific support
  • Community features
  • Competitive prices

Read on to learn what CrowdSpring is all about.

Features

4.0
There Are No Details Here

The CrowdSpring brief could use more detail, which is disappointing when you’re looking to give your contest participants as much information as possible. They do have one neat feature, though – the option to choose which file types you’d like to receive in your final package.

The designer profiles section has a number of filters that allow you to easily find the person you’re looking for.  Though the designers aren’t rated, they each have a portfolio, so you can see their work and invite them to join your project.

A few more features are available at the contest stage. This includes “presentation” pages for art directors and project managers or, more importantly, “focus groups” for getting your colleagues’ input.See full list of features

Ease of use

4.0
crowdspring-ease-of-us

Little Things Make CrowdSpring More Complicated than It Should Be

The CrowdSpring website is easy, simple to navigate and makes the most out of a straightforward design to still give off a professional feel.
As a visitor you might find it annoying that most contests can’t be viewed unless you register, but when you’re a customer trying to conceal your new logo from competitors, this may actually be a plus.
The contest building interface is nice, and lists all your potential upgrades and add-ons on the order form itself – which also includes your brief. You can review your order before proceeding to the payment stage which will launch your contest. After you’ve rated, commented, shared your entries and finally picked a winner, you and the designer will have 30 days to finalize the order and make small changes before you receive your finished logo.

Support

5.0
crowdspring-supportCrowdSpring Tackles Support Head-On

The CrowdSpring award-winning support is just awesome. They have every contact avenue you can think of and then a couple of more, like a Facebook and Twitter account that clearly also functions as a customer service venue. The FAQ is about as detailed as it can be, there’s live support available on the order form and beyond and the website is helpful enough to list their office hours together with their phone number. Don’t be surprised if you get a reply on a Sunday, though – CrowdSpring is just that good.

  • Live Chat
  • Email Support
  • Support Center
  • FAQ
  • Phone Support

Pricing

4.5

An Overly Complicated System Hiding a Good Price

CrowdSpring’s pricing system is somewhat confusing. This is partly due to the fact it differentiates between project types. This increases your options for additional project management and packages, while influencing the number of entries and designers you can expect.

That being said, we believe CrowdSpring’s Silver option is actually very good. It will let you gain exposure to numerous designers, competing for cost-effective prices.

User reviews

Based on 9 reviews in 1 languages
1.1
Filter by
Language
  • English (9)
Sort by
Newest
  • Newest
  • Oldest
  • Best
  • Worst
Write a Review
Reply to review
Reply
Visit CrowdSpring
en
Error
onClick="trackClickout('event', 'clickout', 'Vendor Page - Visit User Reviews', 'crowdspring', this, true);"
View 1 reply
View %d replies
Coc
Vietnam
1.0
Artists do not receive money

I have worked hard for a year to have 2 logo wins, which can be said to be very difficult, However, when everything was done, I was waiting for the CrowdSpring to pay, so it was tiring. I've been waiting for their promises, it's been 3 months now, and emailing back to them doesn't get any response, I think this is a despicable scam, I think the contest and artist owners should stop and move on to a new platform, horrible..! By: coc3dart

February 10, 2020
Leon
Hungary
1.0
Design quality

I tried to find logo for my business on Crowd Spring and belive me stay out from this platform. Many "ELITE" designers are poor quality designers they reputation system doesn't reflect the quality, believe me. I got mostly a simple company name with SOME font LOOL.

February 07, 2020
Mac
Pakistan
1.0
Designers payout take half a year to get 100 that you won

For the past 2 years, getting paid for winning designs, etc. takes on average 90 days. The website says creatives will be paid in 10. NINETY DAYS or MORE for often times a piddly 200.00 bucks. As a creative, I went from being excited about a “win” to basically dreading it, knowing it would be the start of a long drawn out battle to be paid

January 05, 2020
Kr Copeland
USA
1.0
After many years working in this site, I may have to finally step down

As others have stated, it takes well over a month to get paid for jobs here. This started happening a year or two ago and has only gotten worse. I had considered dropping this site, due to many of my proposed dot com names being stolen ( you submit available dot com name ideas - they don’t get picked, then lo and behold- they are no longer available! Theft! But hey, I like the game, the challenge, and, the “extra” money, so would still play the contests. However that issue coupled with the months- long- arduous process of getting paid has pretty much been the nail in the coffin for me. Super sad. This used to be a great site for namers and designers.

December 12, 2019
Lara
Romania
1.0
Unreliable service for designer

To get payed on Crowdspring is a pain for designers. I had to write lots of mails throughout several weeks until they really transfered my payment. You only get promises instead of payment. It's an awful, unreliable service, work on this platform only if the payment isn't important to you.

December 10, 2019
Shahid
Pakistan
1.0
Very Bad Platform for Graphics Designers

I have worked at crowSpring, they are really blackmailers. They hold your winning contest money for a long time and if you asked them about your payment they always told you that due to some serious issues payments get delay and what are those issues you never know. And they will treat you that if you contact them again for your payment issue they will hold your payment. So don,t wast you time and skills at that site as they don,t have any respect for designers.

December 06, 2019
Read more reviews

Comparison

How does CrowdSpring match up to the competition?

Fiverr Logo Design Compare 4.9 Compare
Wix Logo Maker Compare 4.9 Compare
CrowdSpring Compare 4.4 Compare
Get Custom Logo Compare 1.5 Compare

Bottom line on CrowdSpring

PRO’S

  • Great Support
  • Nice Features
  • Good minimal price
  • Copyrights ownership

CON’S

  • Limited Brief
  • Confusing order form
  • No designer ratings

CrowdSpring is a reliable service, with many of the previous usability glitches gone since the redesign in September 2017. Their creative brief and quality of designs are satisfactory, but not remarkable. The one place where CrowdSpring truly stands out is their impeccable customer support. They also offer competitive prices, so getting a new logo becomes affordable even for a small business.

Emily Wang
Emily Wang
Emily is a Web Designer and Art Director. She is experienced in creating Brand strategy and marketing collateral for both big and small organizations.

CrowdSpring Alternatives

Fiverr Logo Design
4.9
The lowest prices for professional design
Read Review
Tailor Brands
4.8
Simple logo maker for easy branding
Read Review
Wix Logo Maker
4.9
Get a free logo for non-commercial use
Read Review
DesignCrowd
4.8
Professional designers; surprisingly low prices
Read Review
2072