Reviews and expert opinion

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

Prague-based Czech hosting provider KRAXNET (trading as specializes in PHP and Ruby on Rails hosting. Apart from its pricey plans, I have some slight concerns about its old-fashioned website and the lack of any pre-sales response.

Overview is the web hosting and domain registration website of Czech company KRAXNET, which has been in business since 1996. The website can be switched between the Czech, Slovak, and English languages.

Features and Ease of Use

There are three PHP shared web hosting plans named EASY, LITE, and PROFI, plus three Ruby on Rails hosting plans named LITE, PROFI, and DEDICATED (which is a dedicated server plan). With the EASY, LITE, and PROFI web hosting plans, you get the following features:

  • 650 MB to 2,000 MB disk space
  • 5 GB to 100 GB data transfer
  • PHP 7 support
  • Apache2, MySQL 5, and FTP
  • SMTP, POP3, and IMAP
  • Virus scan and spam filter

The two higher plans come with a service warranty and backup warranty. The service warranty assures 99.9% availability (for the EASY plan), 99.99% availability (for the LITE plan), and 99.995% availability (for the PROFI plan). The backup warranty assures the ability to restore an entire server environment at any time.

One of this provider’s specialties is the Ruby on Rails hosting. KRAXNET was the first Czech company to feature this facility, which it launched in June 2007 at the “Ostrava on Rails” conference. The application server for Ruby is based on Mongrel and Apache software, and the integration of Capistrano simplifies the application server installation. RoR hosted customers benefit from SSH access (for complete control over your hosting environment), and DNS servers (which help improve your internet experience).  (or its KRAXNET parent) uses top-of-the-line IBM BladeCenter servers, with redundant components for reliability. The company regularly backs up all server and data settings to protect your data.

Pricing and Support

Apart from the free EASY plan (where you have to pay for the domain), this provider’s PHP plans are pricey and can only be purchased on annual terms. There is no money-back guarantee, as far as I can see, to make you feel better about taking the plunge into a year’s worth of PHP hosting. Pay in Czech koruna (CZK) by bank or post office deposit, or using your credit card.

You can only make contact by telephone or email, and (unfortunately) my exploratory email was met with silence. If you have to resort to self-support — and you probably will — you can refer to the wiki page, but beware that this has a copyright notice dated 2008:


How does match up to the competition?

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Bottom line on

If you’re looking for PHP or Ruby on Rails hosting, and you don’t mind paying more than the industry average, you could look at what has to offer. Although you have to commit for at least a year, you can first try the free EASY plan.

The red flags for me are the old-fashioned website and wiki (copyright 2008) plus the lack of any pre-sales response.


  • Many years of industry experience
  • Ruby on Rails hosting
  • Website availability from 99.9% to 99.995%
  • One year’s free hosting on the EASY hosting plan


  • Pricey plans
  • Old-fashioned website and no pre-sales response

For PHP and Ruby on Rails hosting, see

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine. Alternatives

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