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Reviews and expert opinion Webempresa

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Established in 1997, Webempresa is website hosting provider based in Spain. The company specializes in the provision of hosting solutions for WordPress, Joomla, and WooCommerce websites.

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Overview

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Webempresa is a web hosting vendor that was established in 1997. Its servers are located in France and Spain, and it maintains a team of at least 50 staff who support more than 40,000 customers in Spain, Peru, Argentina, Colombia, Costa Rica, Chile, Dominican Republic, Ecuador, Mexico, Panama, Uruguay, and the United States. Webempresa offers an array of hosting solutions that include WordPress, WooCommerce, Joomla, and shared web hosting. The Webempresa website is available only in Spanish.

Features and Ease of Use

webempresa (1)

Webempressa’s web hosting solutions include the following standard features:

  • Guaranteed bandwidth of 200Mbps
  • MySQL/MariaDB with phpMyAdmin
  • PHP GD module enabled, and XML support
  • SSL certificates
  • Automatic backups
  • High-end Linux servers
  • Free migrations

Webempresa uses SSD servers and Magic Cache (an exclusive cache system) to ensure that their hosted websites load fast. The vendor’s hosting solutions include anti-hacking protocols that block unauthorized access to their customers’ accounts and websites. One feature I was particularly impressed by is their image optimization feature that optimizes your images to improve web page loading speeds. Over 8,000 Webempresa customers already use this feature. I also loved the vendor’s automatic backup feature that backs up their clients’ websites every four hours.

Webempresa’s website is well-organized and easy to navigate, even for new users, and their hosting solutions use the equally user-friendly cPanel control panel (with tutorials to help you make the most of it). The control panel is complemented by the Softaculous one-click installer.

Pricing and Support

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Webempresa’s hosting solutions are reasonably priced. The vendor only has an annual billing cycle, but they do have a “no questions asked” 30-day money-back guarantee that might make you feel better about making the commitment. They have simplified the process of upgrading and downgrading hosting plans so you can move from the basic starter plan all the way to their premium plans with ease.

All of this vendor’s hosting plans include a free Let’s Encrypt SSL certificate, but users who want more advanced security can purchase the Comodo SSL certificate. Webempresa offers a 99.9% uptime guarantee which means that their downtime during a whole year is only 36 hours. Their compensation plan gives users a full month of free hosting whenever uptime availability falls by 1%.

The three ways to get in touch with Webempresa are live chat, a prioritized ticketing system, and email. They have no telephone support, and users cannot contact the technical team without first having submitted a ticket and waiting for them to respond. While the technical team works 24/7/365 and has an average response time of 30 minutes, I have to say that their technical know-how leaves a lot to be desired. The knowledge base section of their website is no better (it’s empty), but they do host an active forum where users and Webempresa employees can converse about the challenges that users are facing.

Pricing

4.5
A Free Domain is included when purchasing any hosting service from Webempresa

Comparison

How does Webempresa match up to the competition?

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User reviews

Based on 1 reviews in 1 languages
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5
Vera Nonaka
Spain
https://lovevintage.com.br/
June 24, 2021
Experience and empathy in problem solving

Imagine a person without any knowledge of web management or host, which at the moment is devoid of webmaster or webdesigner to present this person with a problem of disk space and image optimization. In addition, this person does not master the language of the host, which was chosen by a former webdesigner who did not finish the job and the current webdesigner said she would not do anything on a host that she had not hired. That doesn't seem like a happy ending story, does it? Well, to my total surprise, everything ended well. Webempresa's experts were very attentive, they showed me all the steps to take, they listened to my pitiful Spanish, they told me where to find each file and finally, they didn't know how to optimize the website's photos. In truth, I never managed to understand what the hosts I have been using since the '90s, when I made the first website for my store, told me, so I assumed that we belonged to separate universes. Now, I have to revise this concept. Thank you very much for that encouraging experience. I never imagined that a host in Spain would serve my needs better than my host of 25 years in Brazil.

Webempresa REVIEW: BOTTOM LINE

Webempresa has invested quite heavily in its hosting infrastructure and expertise to deliver reliable, time-tested hosting solutions for businesses in Spanish-speaking countries. Unfortunately, potential customers who don’t speak Spanish might be put off.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Uses SSD servers and Magic Cache for faster loading websites
  • A time-tested uptime guarantee of 99.9%
  • Free image optimization feature
  • Reasonably priced solutions with a 30-day money-back guarantee

Cons

  • Not ideal if you don’t speak Spanish
  • Conflicting and sometimes unhelpful support solutions
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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