Reviews and expert opinion Waxspace

Ranked 1321st from 3420 Web Hosting
4.3
1 0
Features
4.3
Ease of Use
4.2
Support
4.2
Based on 1 reviews in 1 languages
Server locations
USA
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
U.S. company Waxspace provides Linux shared web hosting and reseller hosting services backed by highly skilled technicians.

Overview

Waxspace-overview1

Waxspace was founded in 2013 with “an ambition of providing customers [with] the best hosting experience.” Don’t they all aim for this?

With company headquarters in Washington, DC, Waxspace is a subsidiary of Delaware-based Cyleads LLC, and it has servers located all around the world.

Considering this is an American company, Waxspace’s website contains some surprisingly poor English in places.

Features and Ease of Use

Web hosting company Waxspace offers SSD Shared Plans and Linux Shared Plans. Somewhat confusingly, both types of plan are Linux based and come with similar features, so it seems simply a matter of whether or not you wish to be hosted on SSD storage. Either way, this vendor’s highly skilled technicians offer professional support to back up the Linux hosting plans. Windows hosting plans are “on the way.”

Waxspace provides high-performance, reliable servers with many user-friendly features including:

  • 99.99% uptime guarantee
  • Softaculous installer for 350+ scripts
  • Premium website builder (for free)
  • Website migration (for free)
  • Full daily backups (for free)
  • RAID 10 SSD storage
  • cPanel control panel
  • Free SSL certificates
  • DDoS protection

While one part of the Waxspace website boasts about its 99.99% uptime guarantee, another section of the site boasts about a 100% uptime guarantee, but I won’t quibble about the 0.01% difference.

What is more important is the fact all hosting plans come with unmetered bandwidth, and several of them come with unlimited storage space. Depending on the plan you pick, you get various numbers of websites, MySQL databases, subdomains, and FTP accounts.

Pricing and Support

Waxspace’s prices range from less than a dollar per month (for simple non-SSD shared hosting) up to tens of dollars per month (for SSD-based dedicated servers), so there’s a price point for everyone. And all plans come with a “no-quibble” 30-day money-back guarantee that refunds your setup fees and monthly fees regardless of usage.

Waxspace claims its servers are so reliable that over 90% of its customers never need to contact the company. Nevertheless, it provides 24/7/365 professional support and invites you to call any time, any day, to speak with a highly skilled technician.

You can also summon support via the prominently placed live chat. I tried it, and I liked it. I would have liked it even more if the support agent had given me the correct answer to my question about the money-back guarantee that they boast about on the website.

Waxspace-overview2

Pricing

4.3

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Parmanand S.
India
4
We are glad to recommend their services to our friends.

Great and fast support. Very attentive and helpful, quick responses to my requests very friendly and cooperative I appreciate your attention. Support has been pretty spot-on and responsive when issues have popped up. Their services have always been great. We are glad to recommend their services to our friends.

Bottom line on Waxspace

Waxspace is a professional company with a professional-looking website, which is a good sign when you’re looking for a web host. If this company’s confidence is truly matched by its capabilities, then it’s definitely worth putting Waxspace on your list of would-be web hosts.

Pros

  • High-quality SSD and non-SSD Linux shared hosting
  • Domain registration discount coupons
  • 24/7 customer support
  • Affordable features

Cons

  • Inaccurate information from the live chat agent
  • No video tutorials

Make space for Waxspace on your list of web hosts

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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