Vital Teknoloji started its journey in Bursa, Turkey, back in 2005 when it was known as Vit Communications and Internet Services (Vital Hosting). In 2008, it became Vital Teknoloji.
Today, the company offers a wide range of personal, enterprise, and dealer hosting solutions along with cloud server packages, cloud drives, domain solutions, and SSL certificates. Vital Teknoloji also offers bulk email sending plans, technical support packages, web design, and a CDN service. Basically, it sees itself as a one-stop shop for all its customers’ internet needs.
Vital Teknoloji’s website is available in Turkish and English, but the English translation isn’t perfect.
Features and Ease of Use
Vital Teknoloji provides three personal hosting packages that support both Linux (CentOS) and Windows, and they allow you to host one PHP or ASP website. Disk space varies from 1 GB to 5 GB, and bandwidth from 5 GB to 15 GB, while the number of email accounts varies from 5 to 20. All these plans also have:
- Multi-platform support (PHP/ASP/HTML)
- MySQL/MSSQL databases
- Plesk, DirectAdmin, and internal management interface
- One-click installation of WordPress, Joomla, and OpenCart
- Instant backup
- Automatic application installation
Also available are three enterprise- and three dealer-hosting packages, four radio hosting plans, five cloud server plans, four cloud backup plans, and several customizable cloud servers. Radio hosting plans with AAC and VBR technology ensure high-quality, non-stop broadcasting.
Vital Teknoloji offers a pretty impressive 99.99% uptime. For faster-loading websites and high-speed live streaming, the company also offers several CDN plans backed by a 100% network uptime warranty provided by Turkcell Superonline and Türk Telekom.
Pricing and Support
Vital Teknoloji offers incredibly affordable personal hosting plans, even with an 18% VAT included. However, you need to commit to a full year or longer to take advantage of these prices. They provide a 7-day 100% refund guarantee, which is relatively short compared to industry standards. This guarantee protects you from “technical problems that the company fails to resolve.”
This company’s customer support team can be contacted by telephone, ticket system, or email. I tried their ticket system but didn’t get a reply, perhaps because I’m not eligible for 24/7 support as a non-customer. I also failed to get my questions answered via live chat.
For self-support, the knowledge base is not much use since it contains only one article:
