Launched back in 1996, the British-based Virtual Internet is among of a group of globally dispersed hosting companies which specialize in different hosting types for different locations around the world. Virtual Internet specializes in cloud hosting and dedicated servers, while UK2.net (another company in the group) specializes mostly in shared hosting. Other brands include 100TB.com, VPS.net, Midphase.com, and Westhost.com. It has a well-organized website that is only available in English.
Features and Ease of Use
Virtual Internet offers its cloud hosting services through a module pricing system that allows you to choose your own set of specifications of the cloud server you require. However, all combinations share certain features such as the following:
- 99.9% uptime guarantee
- RAID 10 storage
- Automatic failover
- Cloud security (firewalls)
- Windows and Linux OS supported
- 24/7 phone support
You can choose whether you set your automatic website backups to take place on a daily basis, or a weekly basis. This ensures that all the important information on your website is kept secure at all times.
The cPanel is among the extra features you can add to your package to be able to easily manage all aspects of your website. You can also choose to add vCloud Director, if you want. However the cPanel tends to have a more user-friendly interface.
Pricing and Support
As previously mentioned, with Virtual Internet, you build your own package depending on your specific needs from storage, RAM, CPU, operating system, and server location. Depending on these specifications, a price is generated. Considering all specifications, prices, compared to the average market, are a bit expensive.
Once you subscribe with any of the brands, there’s a 30-day money-back guarantee and you can pay via credit cards or PayPal.
Even though there isn’t a very comprehensive knowledgebase section on the Virtual Internet website, I was able to get all the answers I needed by contacting the live chat. The agent that I spoke to was very helpful, informative, and professional. Other forms of contact include phone, support email, and Skype. Their other brands however, have very comprehensive knowledgebase sections, which include tutorials and an F.A.Q. section for every topic.