Viet Hosting’s website is in Vietnamese, but its client area supports twenty-five additional languages.
Features and Ease of Use
Viet Hosting offers four shared Linux hosting plans that differ in terms of cloud storage (1 – 10 GB), bandwidth (40 GB – unlimited), maximum memory (512 – 2048 MB), SQL databases (5 – 20), CPU, and add-on domains (2 – 8). All these plans come with:
- cPanel control panel
- Unlimited subdomains and parked domains
- Unlimited FTP accounts
- Daily and weekly backups
- 24/7 technical support
Viet Hosting uses SSD storage for high performance, and it conducts daily and weekly backups (including remote) to ensure data security. The CloudLinux operating system isolates you from the effects of other hosted customers, and you can select the PHP version to suit your source code needs. The DirectAdmin control panel makes website administration easy.
Besides shared hosting, Viet Hosting offers four reseller hosting, three email hosting, and four cloud VPS plans. Also, four colocation rental services, four private server rental plans, domain registration/transfer, SSL certificates, and server administration services.
The 99.5% server uptime is lower than the industry average.
Pricing and Support
Viet Hosting’s hosting plans are incredibly inexpensive, but you have to commit for at least three months to get good prices, and a full year to get the best prices.
All plans are payable in U.S. dollars or Vietnamese dong via ATM card (and the OnePay payment gateway) or PayPal. Two additional payment options are presented in Vietnamese at the checkout, but I couldn’t translate them into English.
Viet Hosting offers refunds on a sliding scale: 100% cash refund within 7 days of your activation date, a cash refund minus a one-month usage fee if requested between 7 and 15 days, and a credit to your account (to be used for other services) if requested after 15 days.
You can contact Viet Hosting’s 24/7 customer support via telephone (landline and mobile), ticket system, email, live chat, or Skype. Although I failed to establish contact via live chat, I got my query ticket answered within five hours:
For self-support, Viet Hosting has a limited knowledge base that is biased towards VPS information.