Venta de Hosting en Colombia has been in business since 2010 and currently has more than 400 customers. It has a clear mission to provide high-quality hosting at an affordable price for SMEs and startups. Its focus appears to be on providing hosting services in Colombia and the website is only available in Spanish, but support can also be provided in English.
Features and Ease of Use
Venta de Hosting en Colombia sells three shared hosting plans which come with the following core features:
- 99.9% airtime – not backed by an SLA
- Weekly automatic backups
- Domain registration available
- Unlimited subdomains
- SSL certificates available
- Up to 10GB SSD disk space
The plans use SSD storage, which means you should experience disk read/write speeds up to ten times faster than traditional HDD. The servers also run on CloudLinux, which isolates your data from your neighbors in a shared hosting environment, protecting you from any spikes in traffic or malicious traffic.
The support for PHP is low, with only version 5.3.2 included, which is twice as slow as the newer version, 7. There is, however, support for another advanced scripting language, Ruby on Rails. As well as FTP access, MySQL databases, phpMyAdmin tool, there are also Cron jobs for repetitive tasks.
If you are a beginner, you will likely be pleased to see a website building tool with more than 1,000 RV Site Builder templates and Softaculous one-click installer for an unspecified number of programs. I can tell you that all of the common ones e.g., Joomla!, WordPress, Drupal, Oscommerce, and ZenCart are included.
It’s not clear from the website whether there’s an uptime guarantee. It states 99.9% airtime, but after chatting with the support it became clear that this was not backed by an SLA.
Pricing and Support
The prices are good value for money and definitely cheaper than other similar companies. Do consider that SSL certificates and a domain name will need to be purchased as well as the base plan.
Plans can only be bought on one-year terms, which although restrictive, is quite normal for this type of budget brand. While not an issue for Colombian or Spanish speaking customers, however, if you’re an English speaker (like me), a small consideration is that it’s hard to translate the checkout process into English.
You can reach customer service through phone, email, and live chat. Unfortunately, I couldn’t find any advertised business hours, and there are no help documents available. So, if you encounter any issues, you’ll have to rely on customer service for assistance.
I hopped on live chat at around 8:30 a.m. on a weekday in Colombia. Even though I was “position 1”, I hung around for a few minutes for someone to pick up. The operator was happy to chat with me in English and answered all of my questions in full.
