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UThome Review 2024 – Why Users Love It

Gwen Rodgers Gwen Rodgers Web Hosting Expert

UThome is a Taiwanese tech company that provides Windows and Linux hosting as well as VPS and dedicated servers to more than 2,000 customers. Its success is anchored on three things: fast servers, affordable hosting, and great customer service.

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UThome-overview1To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Taiwanese tech company UThome was founded in 1997. This web service provider specializes in web hosting, VPS, dedicated servers, and domain registration services plus programming and web design. In the course of its long history (in internet years) this company has built good customer satisfaction through continuous innovation.

Features and Ease of Use

UThome offers the following features with its hosting packages:

  • Domain name registration
  • SSL certificates
  • MySQL and Microsoft SQL databases
  • PHP support
  • Free website
  • 30-day money-back guarantee
  • Free setup
  • Free software/hardware upgrades
  • 99% uptime guarantee
  • 24/7 customer support

With options to sign up for cPanel or Plesk hosting plans, UThome provides customers with convenient environments to build and manage their HTML/PHP or Windows-specific apps. I personally have used both platforms before, and I can assure you that mastering the backend only takes a few days. Additionally, this company has the ability to create databases, register add-on domains, and provide many more features.

I did a little digging, and I discovered that UThome’s data center contains enterprise-grade servers connected to multiple networks and redundant power supply. No wonder this vendor has been able to offer fast and reliable hosting services. It’s also nice to know that they monitor their servers around the clock so they can respond to issues before they cause website availability problems. My only concern is that UThome’s servers aren’t available in Europe and North America.

Pricing and Support

UThome is one of the lowest-priced hosting providers south of China. Its plans are fully backed by a 30-day money-back guarantee. Account setup and upgrades are instant and are activated as soon as you have paid using a convenient method such as MasterCard and VISA.

Although support is available only in Chinese, I do like the hands-on approach of this company’s technical team. The multiple support channels include telephone, 24/7 email, and fax (remember those?). There is also a knowledge base (of sorts), but you’ll have to let your browser translate it into English or your native language if you can’t read Chinese.





How does UThome match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
UThomeCompareOur Score4.1Compare
Tailor Made ServersCompareOur Score2.9Compare


UThome is a worth considering if you’re looking to set up a website or an online store targeting customers in Taiwan and mainland China.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Local IP address
  • Reliable and secure hosting
  • Great customer support
  • Linux and Windows hosting available


  • Chinese-only website
  • An old and outdated website
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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