Reviews and expert opinion UThome

Ranked 2879th from 3407 Web Hosting
4.1
Features
4.0
Ease of Use
4.1
Support
4.0
Pricing
4.2
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
UThome is a Taiwanese tech company that provides Windows and Linux hosting as well as VPS and dedicated servers to more than 2,000 customers. Its success is anchored on three things: fast servers, affordable hosting, and great customer service.

Overview

UThome-overview1

If you are in a hurry, and just want the bottom line: for the same price as UThome you can get much better servers with 24/7 support with Hostinger, so why even bother?!

Taiwanese tech company UThome was founded in 1997. This web service provider specializes in web hosting, VPS, dedicated servers, and domain registration services plus programming and web design. In the course of its long history (in internet years) this company has built good customer satisfaction through continuous innovation.

Features and Ease of Use

UThome offers the following features with its hosting packages:

  • Domain name registration
  • SSL certificates
  • MySQL and Microsoft SQL databases
  • PHP support
  • Free website
  • 30-day money-back guarantee
  • Free setup
  • Free software/hardware upgrades
  • 99% uptime guarantee
  • 24/7 customer support

With options to sign up for cPanel or Plesk hosting plans, UThome provides customers with convenient environments to build and manage their HTML/PHP or Windows-specific apps. I have personally used both platforms before, and I can tell you that it only takes a few days to master the backend. Also, this company can create databases, register add-on domains, and much more.

I did a little digging, and I discovered that UThome’s data center contains enterprise-grade servers connected to multiple networks and redundant power supply. No wonder this vendor has been able to offer fast and reliable hosting services. It’s also nice to know that they monitor their servers around the clock so they can respond to issues before they cause website availability problems. My only concern is that UThome’s servers aren’t available in Europe and North America.

Pricing and Support

UThome is one of the lowest-priced hosting providers south of China. Its plans are fully backed by a 30-day money-back guarantee. Account setup and upgrades are instant and are activated as soon as you have paid using a convenient method such as MasterCard and VISA.

Although support is available only in Chinese, I do like the hands-on approach of this company’s technical team. The multiple support channels include telephone, 24/7 email, and fax (remember those?). There is also a knowledge base (of sorts), but you’ll have to let your browser translate it into English or your native language if you can’t read Chinese.

UThome-overview2

A Free Domain is included when purchasing any hosting service from UThome

Bottom line on UThome

UThome is a worth considering if you’re looking to set up a website or an online store targeting customers in Taiwan and mainland China.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Local IP address
  • Reliable and secure hosting
  • Great customer support
  • Linux and Windows hosting available

Cons

  • Chinese-only website
  • An old and outdated website
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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