Reviews and expert opinion TrentaHost

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

Canadian company TrentaHost offers low-cost hosting plans with a particular focus on DDoS protection. Although its refund window is somewhat short, its responsive support team inspires more confidence.


Overview

TrentaHostEver since its inception in 2011, Toronto-based Canadian company TrentaHost has offered quality hosting at cost-effective prices, with a particular focus on DDoS protected shared hosting. It also offers reseller hosting, managed and unmanaged VPS, and dedicated servers, plus domain services and SSL certificates.

TrentaHost’s website supports English, but its WHMCompleteSolution cart area supports the usual 25 additional languages.

Features and Ease of Use

TrentaHost offers three DDoS protected shared hosting plans, three DDoS protected reseller hosting plans, five managed VPS plans, five unmanaged VPS plans, and three dedicated servers. The three DDoS protected shared hosting plans provide you with:

  • CloudLinux OS
  • 5 GB to unlimited SSD storage
  • Unlimited bandwidth
  • Unlimited MYSQL databases and FTP accounts
  • 20 to unlimited email accounts
  • Free DDoS protection
  • Unlimited addon and parked domains
  • Unlimited subdomains
  • Let’s Encrypt SSL
  • PHP selector
  • R1Soft daily backups

TrentaHost improves the performance of your website by hosting it on LiteSpeed Web Server and by employing the Cloudflare CDN. Not only does Cloudflare reduce page-loading times by 50%, but it also helps protect you against cyberattacks. You also get KernelCare, which patches security vulnerabilities in the kernel without causing downtime.

The Softaculous installer allows you to install several popular applications (such as WordPress and Joomla) with no technical knowledge being necessary. Once your website is up-and-running, the Attracta SEO tools will get your content indexed faster by the leading search engines.

Virtual servers come with the SolusVM management panel that lets you start, stop, reboot, or reinstall your VPS. TrentaHost’s powerful VPS nodes provide a trade-off between performance and memory while avoiding overcrowding.

All hosting packages — shared, reseller, VPS, and dedicated servers — provide protection against DDoS attacks for free.

Virtual and dedicated servers are backed by a 99.9% uptime SLA, and (according to the terms and conditions) shared solutions come with a surprisingly low 99% uptime guarantee. I’ve come to expect at least 99.9% uptime for shared hosting.

Pricing and Support

TrentaHost’s shared hosting plans are cheap, but the prices you’ll pay in the cart are higher than those shown on the product page. At the time of this review, you could get 50% off hosting services.

Payments can be made in various currencies (USD, CAD, GBP, or INR) via PayPal, credit cards, UnionPay, Alipay, Tenpay, or cryptocurrencies. Available billing periods are monthly, annual, biennial, and triennial, with only the first two available for the Basic plan.

TrentaHost’s shared hosting plans provide a 24-hour money-back guarantee, which is way too short to assess the services and is way shorter than the refund windows afforded by most other hosts. This also comes with caveats, and your refund is entirely at the discretion of the vendor.

TrentaHost hints at a thirty-minute support response time and a six-hour resolution, although it also says something about a 24-hour turnaround time for support tickets and/or emails. The website also alludes to live chat, but I couldn’t find it. The self-support knowledge base is a little bare, but on the plus side, I did get quick answers to a couple of questions via email:

TrentaHost

How much does TrentaHost cost?
TrentaHost offers plans from $1 to $4. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which TrentaHost plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. TrentaHost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from TrentaHost here.
How good is TrentaHost’s customer support?
TrentaHost is not ranked as one of our top web hosts. But that can also be a result of TrentaHost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does TrentaHost match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
TrentaHost Compare 4.3 Compare
Bluehost Compare 2.5 Compare

Pricing

4.3

TrentaHost Web Hosting

TrentaHost Reseller Hosting

User reviews

Based on 1 reviews in 1 languages
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Priscilla
USA
billing.trentahost.com/supporttickets.php
November 26, 2019
UNMANAGED DDOS ENTERPRISE VPS

VERY BAD SERVICE. I bought UnManaged DDOS Enterprise VPS and 5 ips for a chat program I manage. Ips did not work I had to open many tickets, to solve the problem. My sb0tchat was on attack, I rewrote tickets and they say they will act but they don't solve anything. Good for loading products but they take a lifetime to respond.

Bottom line on TrentaHost

If you’re looking for low-cost DDoS-protected hosting with user-friendly features, TrentaHost could be worth a try. Efficient pre-sales support should help you get started quickly and easily.

Pros

  • Eight years of industry experience
  • Low prices
  • 99.99% server uptime guarantee
  • Multiple payment methods and currencies

Cons

  • Different prices on product pages and in the cart
  • An extremely short 24-hour money-back guarantee

Get DDoS protected hosting from TrentaHost.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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