The brand’s clientele cuts across all spheres; from individuals looking for reliable multimedia storage to businesses looking for VPS services to scale their operations.
Features and Ease of Use
Some of the standard features offered across Tiktalik services include:
- Seamless server management
- Regular backup
- Guaranteed RAM and disk space
- Directly pinned discs
- Hourly pricing
- HTTP Protocol file management
- Amazon S3 compatibility
The Tiktalik VPS solution is divided into standard and pro. The standard plan promises Intel Xeon processors with ECC error-correcting RAM and SSD caching. It also guarantees 99.99% uptime and bandwidth up to 100 Mbit/s. The pro plan contains similar features to the standard, but the servers offered can process a higher amount of IOPS as a result of SSD usage. The pro plan also comes with a free monthly limit of 2TB of transfer.
The Tiktalik Files solution is targeted at media-heavy website owners. With a dedicated file solution, they can reduce the load on their main website server and increase page load speed. The brand boasts that it can handle files of all sizes. The data is stored across multiple servers to ensure availability at all times. The infrastructure can handle a large number of queries due to the triple-replication feature and dedicated architecture. Amazon S3 compatibility means that the file libraries can work with mainstream developer languages such as PHP, Python, and Java.
All servers are protected against malware attacks through the use of firewalls and regular backups. The data center housing the servers is also equipped with enterprise-level cooling solutions and power architecture that prevents mechanical damage.
Pricing and Support
Tiktalik operates an affordable hourly billing system allowing customers to only pay for what they use. Payments are held in a prepaid wallet and deducted on an hourly basis.
Payments on Tiktalik are handled by DotPay, but the brand also accepts credit cards and wire transfer.
There is a refund policy in place. However, the brand deducts transfer charges from the sum. Checkout currency is Polish zloty only.
Customers can reach customer service via the contact form on the website, the listed phone number, or the contact email. I sent them a query via email and received a response in less than three hours.
There is no promise of round-the-clock support.