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TierPoint Review 2024 – A Web Developer’s Honest Review

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Take a look at TierPoint if you’re interested in colocation, cloud solutions, and fully managed services on stateside servers.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


TierPoint-overview1To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Since its establishment, limited liability company TierPoint has been providing cloud computing, managed solutions, and colocation services. It has more than 40 state-of-the-art data centers in the United States, and its website is in English.

Features and Ease of Use

TierPoint provides managed services, colocation, cloud platform, network services, security and compliance, disaster recovery, and consulting services. The managed services include managed hosting, managed Office 365, OS management, application management, monitoring services, and helpdesk services. These are all designed to ensure maximum performance, availability, and business continuity.

Managed hosting provides you with convenience and complete peace of mind, while their application management services address the management of your most complex and vital applications and databases including Oracle, SQL, and MariaDB. TierPoint also offers end-to-end data recovery and backup as a service, and it actively tackles next-generation cyber-threats.

The colocation services allow you to deploy your own hardware in the company’s high tech facilities that provide enterprise-level performance, reliability, and security. TierPoint operates over 40 data centers, strategically located all over the U.S. to maximize connectivity and coast-to-coast connectivity.

Most importantly, TierPoint offers an industry-leading 100% uptime backed by an SLA.

Pricing and Support

TierPoint isn’t one of those web hosting companies that present a plethora of low-price plans on its website with the ability to sign up entirely online and be activated immediately.

Since we’re talking here about entirely managed Windows and Linux services, the only way to get a quote is to contact the company. But, be warned that this company can only help you if you’re looking for a stateside server:


You can call TierPoint or start a live chat (just like I did). You also have the option to fill out an online contact form and easily schedule a consultation with a simple click.

If you sign up with TierPoint, and you’d like to try supporting yourself, you will find a surprisingly comprehensive knowledge base and a regularly updated blog. These resources should put many self-service shared web hosting providers to shame.


How does TierPoint match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
TierPointCompareOur Score4.1Compare
Tailor Made ServersCompareOur Score2.9Compare


If you’re looking for simple shared hosting with beginner-friendly features like a website builder and a one-click installer, you should be looking elsewhere. If you’re looking for top-class managed solutions and colocation services, with superior self-support resources, it’s worth taking a look at TierPoint.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • SLA-backed 100% uptime
  • Highly responsive live chat support
  • Fully customized services
  • Numerous stateside servers and data centers to choose from


  • No shared web hosting packages
  • No indicative prices
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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Horrible. Avoid.

Terrible. We left this platform about 2.5 years ago for hosting our website, but they still managed our email until 14 months ago. They were okay (3 stars) when they were Adhost. Tierpoint sucks. Horrible customer service. Our final move was prompted by an email outage that lasted over a week, with no sense of urgency from Tierpoint. We were told that we should take our business elsewhere (so, we did) because they weren't interested in being an email provider. They were happy to take our money when things were working but kicked us to the curb when it became necessary to actually earn that money. Hire them at your peril.

June 10, 2020
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