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Tier.net Review 2024 – See the Stats!

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Established in 2013, Tier.Net has grown to become a force to be reckoned with in the hosting business in the United States. The vendor provides competitively-priced solutions powered by its powerful and secure data centers, its network infrastructure that uses state-of-the-art redundancy protocols, and an expert team that ensures everything runs smoothly every minute of every day.

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To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Tier.Net is a U.S.-based website hosting vendor established in 2013 to provide hosting solutions to individuals and businesses. Tier.Net gives users web hosting solutions that can stand the test of time. The hosting vendor’s support center is located in Florida and has its offices in New York. Data centers are located in several states across the U.S. Its hosting solutions are available for business enterprises of all shapes and sizes.

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Features and Ease of Use

Tier.Net uses its resources to create the most forward-looking website hosting solutions. It provides competitively priced solutions, including VPS, Dedicated, Shared, Collocation, and Reseller hosting plans. The following are some of the features you will find as part of these plans:

  • Unmetered storage
  • Unmetered bandwidth
  • Unlimited subdomains
  • Free Cloudflare support
  • Free 256bit secure SSL cert
  • Unlimited email
  • Site builder software

Other features that make Tier.Net a cut above other U.S. hosting providers include:

  • Network security and blazing speed – Tier.Net delivers reliable and fast hosting solutions powered by its powerful and secure data centers, its network infrastructure that uses state-of-the-art redundancy protocols, and an expert team that ensures everything runs smoothly every minute of every day.
  • 100% uptime SLA – Tier.Net has invested significantly in cutting edge technology, and highly trained and experienced staff so that it can deliver 100% uptime guarantee all
  • Custom build – Tier.Net specializes in custom builds, catering particularly to sophisticated websites that demand ample storage, bandwidth, and high-powered support.

Pricing and Support

Compared to other hosting vendors, Tier.Net is relatively expensive. But of course, if you pay for longer term hosting solutions via Tier.Net, the price will drop. However, given the myriad of features included in the hosting packages, I can say that it is worth the price tag. In addition, its price freeze guarantee ensures that you can rest easy in the knowledge that the company won’t arbitrarily hike the charges at some point in the future. Its 30-day money-back guarantee is the surest way for anyone considering its hosting solutions to try them out before making a permanent decision.

Tier.Net has a responsive support team available 24/7 all year round. You can reach someone from this support team via social media, email, live chat, phone, or via its ticketing system. Tier.Net claims to have industry-leading customer support services helping users navigate any hosting challenge effectively and fast. That said, the absence of a knowledge base on its website can be frustrating to users who prefer doing it themselves. I could also not find Tier.Net FAQ section on its website. I was satisfied with the conversation I had with the company’s support team via the website’s live chat. The person I spoke to was patient, polite, and came across as extremely capable.

How much does Tier.net cost?

Tier.net offers plans from $3.49 to $7.78. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Tier.net plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Tier.net can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Tier.net here.

How good is Tier.net’s customer support?

Tier.net is not ranked as one of our top web hosts. But that can also be a result of Tier.net being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.




How does Tier.net match up to the competition?

Bluebird HostingCompareOur Score4.8Compare
VentraIPCompareOur Score4.8Compare
Tier.netCompareOur Score4.5Compare
Go4HostingCompareOur Score2.4Compare


Tier.Net owns all its data centers, thus can with utmost confidence give its clients in the U.S., U.K., India, China, and beyond high availability guarantee. It uses modern hardware and state-of-the-art redundancy protocols to provide lasting hosting solutions to businesses of all sizes.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

  • All hosting plans include unmetered storage and bandwidth
  • Responsive support team available 24/7 all year round
  • Uses cutting-edge technology to provide 100% uptime
  • Price freeze and 30-day money-back guarantee

  • Monthly hosting plans quite expensive
  • No knowledge base available
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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Bad Experience

After 20-plus years of using unmanaged dedicated servers, I figured I would try the managed route with Tier.net since it was only $25/month extra for managed. I was trying to get Postfixadmin vacation option working and was coming up short. I gave the problem to them. They worked on it for 3 days but could not solve it. A day later I got it working. First I ordered one of their pre-configured servers. It took over a week for them to provision it. They shipped it from Oregon to Dallas. While I was waiting, I ordered one of their servers available for rapid provisioning. It took 3 days and I felt like I was buying someone else's problems. First, one of the 2 power supplies was in failed status and the log showed when it failed. Support response "That's normal/okay, we don't keep both PSUs online all the time. You can see it's been unplugged all month." I complained that it was unplugged because it failed. Next response: "It was never plugged in in the first place. Our PDUs have A/B redundancy. We do NOT include dual power connections to PSUs by default, sorry. I am not sure why you find that ridiculous, but it is quite standard as we are limited in the number of plugs per cabinet. You only have one motherboard and it can also have power issues so a redundant PSU is not usually necessary and the failure rate is very low. An additional power port would be +$5 / mo.". The next issue was my website would cycle between dead and normal. Response from support: "We will investigate deeper. Please stand by." After 4 days of dead to normal website speed and a month of using this server, I moved to another company and canceled. I made the mistake of pre-paying 3 for months. They are refusing to issue a credit to my credit card for the 2 months I paid in advance. I would not recommend using Tier.net.

Greg, USA
July 13, 2022
Horrible customer service

Horrible experience with their customer service. Was going to try out a month for the server service and needed to cancel the next month. Instead, there was a hidden Paypal auto-renewal which makes me pay for the invoice before my due date. I created a ticket and they seem not to be reasonable and give me a refund for my 2nd month. The agent took days and weeks until I have to escalate the ticket multiple times. The server was slow too when I was trying out their service. I was going to recommend the service, but not anymore. I'm staying away.

Someguy23, USA
August 17, 2021
Simply the Best

I've been with Tier.net for almost 3 years now. Happy content minimal downtime or issues and when I do have one Evan, Mark, and John always make sure my concerns are addressed. I've had the same Xeon E3 box from the beginning and decided it was time to upgrade. I work in IT and this box is used for my "Home Lab" and a production web hosting server for a handful of clients in the Charlotte Area. John, Mark, and Evan made this upgrade and migration process as easy as could be. I cannot recommend TierNET enough for Reliability, Honest, and Trust Worthy. I have no hesitation recommending their services.

Vantz Stockwell, USA
March 15, 2021
One of the best in web hosting industry

I have had a dedicated server and a couple of VPS servers with Tier.Net for over 2 years. The service itself has been very reliable, their prices are among the best I found anywhere, and the support has been great with prompt responses. I highly recommend them!

Mayur, USA
February 04, 2021
Horrible company

This hosting company and its owner Evan Kamlet is one of the worse i have ever been with. They cancelled my server claiming I broke their TOS and refused to refund the prepaid money I had made to them. The communication with this company is horrible and the owner Evan is very arrogant and hard to deal with.

Dan, USA
May 16, 2019

This individual, who provided us with an address in China, was banned from our network because his site contained child pornography, a very serious violation of our TOS. His site provides live webcam chat with “adult rooms” and even says that it allows users ages 13 and up to use the site. (Not that it matters because there are absolutely no age verification processes in place). His claim regarding a refund has no merit. Please join Tier.Net in the battle against online child exploitation. Report incidents of online child porn and abuse to https://report.cybertip.org.

John , USA
July 31, 2019
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