Telasera is a web hosting company based in South Africa. The hosting firm was established in 2010 and offers an array of bespoke hosting platforms with hosting locations in Johannesburg as well as in Cape Town. Its offerings include shared web hosting, dedicated servers, cloud online backups, VPS, and domain name registration services.
Features and Ease of Use
Telasera’s web hosting solutions are equipped with the following standard features:
- Unlimited monthly bandwidth
- cPanel control panel
- Either Linux or Windows OS
- Unlimited MySQL databases
- CGI support
- PHP programming language Support
- Weekly backups
Telasera’s web hosting servers are hosted in private cabinets within data centers in South Africa. Managed by Hetzner, the data centers replicate Hetzner Online’s award-winning and energy-efficient German facilities. The data center facilities are built in line with Tier III data center design principles ensuring full redundancy for stability and high-availability.
All its hosting solutions run on enterprise-grade hardware infrastructure, thus offering great reliability and performance. The hardware components are from top brands in the industry, including Microsoft Hyper-V, Supermicros, Intel Xeon servers, and Juniper Networks.
Its virtual servers are powered by fast SSD drives that offer impressive speed and reduced page loading times of its client’s websites. In addition, the hosting servers are well protected by a physical firewall and customers can rest assured that they’re safe from attacks and have peace of mind knowing their hosting services run on secure platforms.
Telasera web hosting solutions come with weekly backup options. This hosting firm also offers online backup services that provide safe, secure offsite backup and disaster recovery for all data at any given time. The backup plans include backup space ranging from 100GB up to 1000GB.
Pricing and Support
Although they come with quite advanced features, Telasera’s hosting packages can be pretty expensive. The hosting firm allows users to choose their billing cycles starting from a minimum commitment of at least one month. Prices are listed in South African rand.
This hosting provider boasts of high uptime data center facilities. Though I could not find any information on its website about its uptime or money-back guarantee, in an email response to my query, the vendor informed me that it offers a 99.9% uptime guarantee from both its Cape Town and Johannesburg data centers and that its services are also protected by a 30-day money-back guarantee.
Potential clients can contact the Telasera support desk in several ways: telephone, email, live chat, and ticketing system, or you can leave them a message through a contact form.
I sent them an email and received back a response in around 12 hours.
Unfortunately, the vendor has provided a very scanty knowledge base.