Taki’s website is available only in Chinese, which makes it look messy when translated into English, and all prices are displayed in New Taiwan dollars. While it’s not clear when the company was founded, its first blog posting was in 2011 (and its last one in 2016).
I also note that the website was wishing its visitors a “Merry Christmas” at the time of this review in early November, which could be a hangover from a previous year.
Features and Ease of Use
Taki Digital Technology offers Linux and Windows shared hosting plans on servers in three locations: Taiwan, China, and Hong Kong.
There are six hosting plans for each operating system in each location, which I calculate makes 36 possible permutations, except that the Hong Kong location doesn’t include two of the packages, thus reducing the number of plans to 34. Hong Kong hosting plans also include the Cloudflare CDN, which isn’t available at the other locations.
What all the plans have in common is:
- SSD storage
- Plesk control panel
- Built-in installer
- Daily backups
- Free domain
- SSL support
- DDoS protection
The Plesk control panel provides a user-friendly interface for managing all aspects of your website, including files, FTP accounts, email accounts, domains, and databases. The control panel includes an application installer that helps you install popular programs — such as WordPress, Joomla, Drupal, and phpBB – with just a few clicks.
Pricing and Support
The Windows and Linux hosting prices are consistent across the Taiwan and China locations, whereas the Hong Kong hosting is slightly cheaper. Overall, the prices are reasonable but not the cheapest you’ll find.
You can choose to be billed annually, biennially, and triennially on all plans except the “Ultimate Flow” plan that must be bought quarterly. You get a 30-day free trial (to try before you buy) and a 7-day money-back guarantee (in case you’re dissatisfied within the first week of service).
Taki’s website contains some broken links, including dysfunctional order buttons for certain packages. We observe a lack of publicly available self-support resources apart from the blog, which was last updated in 2016.
While you should be able to make contact via telephone, ticket, email, or live chat, I have to tell you that the live chat was offline for weeks, and my email and ticket approaches went unanswered.