Reviews and expert opinion Starpoint Digital

Ranked 1628th from 2137 Web Hosting
4.1
Ease of Use
4.2
Features
4.2
Pricing
4.0
Support
4.0
Server locations
Chicago
Mark Holden
Mark Holden
Web Hosting Expert
Starpoint Digital is a U.S. based company offering shared hosting. My live chat was disconnected in the middle and the prices are high, but there’s plenty of room to scale with this company that owns its own data center.

Overview

Starpoint Digital

Starpoint Digital, founded in 2001, is a U.S. based company that provides website hosting along with other internet related services. It owns its own data center and has an English language website.

Features and Ease of Use

There are four shared hosting plans provided by Starpoint Digital. The plans come with the following key features as standard:

  • 100% uptime guarantee
  • Daily automatic backups
  • Free domain registration or transfer
  • Up to unlimited subdomains
  • Up to unlimited disk space
  • Up to unlimited bandwidth per month

Starpoint Digital owns and operates its own data center called “Schaumburg” in Chicago, Illinois in the U.S. There’s an excellent uptime guarantee of 100% advertised throughout the website, but when you read the details, you will actually only receive credits if the downtime is less than 99% (which is extremely low). The network is built with robust Cisco hardware.

The plans use cPanel as the control panel and Apache web server. There are a handful of standard features such as MySQL databases, FTP accounts, and support for PHP. However, it’s less clear whether there are other tools such as SSH access, Cron jobs, or other advanced scripting languages supported (I wasn’t able to get confirmation from support).

There are also daily automatic backups, which is helpful for beginners, and according to the website, you can install any add-ons such as blogs, shopping carts, and content management systems via the control panel.

If you’re ready to scale your online presence, Starpoint Digital also offers dedicated server rentals, VPS, cloud hosting, and co-location.

Pricing and Support

The plans are expensive. You’d be forgiven for thinking you were purchasing a VPS plan. It’s quite hard to justify the expense, especially when the presumed support for value-added features is low.

The prices are displayed in monthly prices and when I tried to check out, I hit a 404 error. It’s hard to tell the reason, whether the shared hosting plans are no longer for sale or its a temporary bug.

I did try to contact support to confirm, however, while the operator picked up, he was busy on the other line and was unable to answer my questions. In fact, although I was more than happy to wait on live chat, he disconnected!

Starpoint-Digital-image2

There are other methods to get support including telephone, tickets, and email, but there are no self-help documents to use.

Pricing

4.0

Dedicated Server

Plan Name
Storage
Bandwidth
RAM
Price
100 GB
Unlimited
500 MB
$69
Plan Name
Storage
Bandwidth
RAM
Price
100 GB
Unlimited
500 MB
$69
More Details
A Free Domain is included when purchasing any hosting service from Starpoint Digital

Bottom line on Starpoint Digital

Starpoint Digital offers a range of services such as website design and SEO. The buggy check out for shared hosting gives the feeling that the shared hosting plans are potentially outdated, but it’s hard to tell without confirmation from support.

Pros

  • User-friendly cPanel available
  • VPS, dedicated servers, and more offered to scale
  • Owns its own data center in Chicago, U.S.
  • Offers website design and SEO services

Cons

  • Uptime guarantee is actually 99%
  • I was not able to speak to customer service

Buy U.S. hosting at Starpoint Digital

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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