Features and Ease of Use
Space2u’s servers are housed in Swedish data centers. Its hosting solutions come with the following standard features:
- 99.99% uptime guarantee
- phpMyAdmin and PHP support
- MySQL database
- Website statistics
- POP3, IMAP, SMTP
- Daily backups
This provider’s modern data centers use enterprise-level hardware and software powered by Dell, Halon, NetApp, and Microsoft. To accommodate large websites with the most demanding traffic, its dedicated servers come with RAID-1 SAS disks, Xeon 4 Core E3-1220 v5 processors, and RAM of between 16GB and 64GB.
The four web hosting packages – named Step 2, Step 3, Step 4 and Step 5 (I don’t know what happened to Step 1) – offer between 10GB and 100GB of space, 10 to 100 email accounts, 10 to 100 websites, and 50GB to 400GB traffic.
Although Space2u’s hosting solutions include daily backup services, this vendor also offers an extra cloud backup package that accommodates clients who require advanced backup services for big files and folders. Also, Space2u provides exchange hosting services that utilize Exchange Server 2016 and come with an unlimited number of aliases plus 10GB disk space.
Pricing and Support
Space2u’s solutions are quite expensive, although they do include a good number of features. Prices are listed in Swedish krona, and you can pay for plans monthly.
There is a 45-day open purchase period within which you can get a full refund if you’re not satisfied with this company’s hosting services. What’s more, you get a good 99.99% uptime guarantee.
For hosting related issues, you can contact the Space2u customer support team via telephone, email, support ticket, live chat, and social media channels. Customers in Västernorrland County, Sweden, can also visit this vendor’s offices on weekdays and even at weekends.
Alternatively, you can take advantage of this provider’s remote support whereby a support rep accesses your computer system remotely to solve your issues. Although the Space2u website advertises 24/7 support, I received no response to my exploratory email:
I must admit, I’m not a current customer, and I sent my message to the Space2u support team instead of its sales team. However, I would at least expect the recipient to have forwarded it to the correct department.
The good news is that you can support yourself by referring to this company’s comprehensive knowledge base and online guides sections of its website.