Reviews and expert opinion SiteHost

Ranked 239th from 3895 Web Hosting
4.5
  • Features
    4.5
  • Ease of Use
    4.5
  • Support
    4.4
  • Pricing
    4.5
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
SiteHost is known for their flexible VPS and powerful dedicated servers. With two colocation facilities in Sydney and Auckland, the company serves thousands of businesses, designers, and web developers around the world.

Overview

SiteHost

SiteHost is fine, but fine is not good enough. While SiteHost is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.

SiteHost is an Auckland-based hosting company that offers Linux and Windows VPS in addition to physical servers and cloud storage solutions. With few hardware problems and top-level support for customers, SiteHost delivers a service that’s second to none.

Features and Ease of Use

With their VPS, cloud hosting, and dedicated servers, SiteHost serves mid- to large-sized organizations with unparalleled reliability and continually-improving operational efficiency. Note that since they’re a premium hosting provider, they’re not for beginners. You’ll likely need a degree of technical knowledge to effectively handle their solutions, although they do have managed hosting plans to take the headache out of these enterprise-grade hosting solutions as well.

Their VPS hosting option affords users a nice upgrade from shared hosting: you can choose either managed or unmanaged hosting plans and customize your VPS packages however you wish. SiteHost will deliver a server with full root access, guaranteed resources, and no downtime issues at all. Upon making payment, your servers are instantly provisioned and can be up and running within minutes.

If you outgrow your VPS, I highly recommend that you switch to their virtual dedicated servers. These mesh aspects of their virtual and physical dedicated servers for a happy medium, both performance-wise and price-wise. Slightly larger than bare metal servers, they come with dedicated SSD or HDD drives and powerful CPU cores. Their servers aren’t just secure but also offer more privacy and dedicated processing power. With this option, you get a machine that’s built for speed but at the price of a virtual server.

What I like about SiteHost is that they give you a simple and user-friendly control panel to manage your websites, databases, and storage drives. You can run Apache and Nginx on different drives, schedule daily automatic backups, view resource usage and performance metrics, and even transfer your files via SFTP.

Aside from VPS and dedicated servers, SiteHost also offers enterprise solutions such as Azure and premium server management services. You can order them separately or along with your hosting plan. Key services include:

  • CMS maintenance and patching
  • Website and app maintenance
  • Plugin updates and maintenance
  • Bug investigation and patching
  • General server tweaks
  • Website and app security monitoring
  • Malware and virus clean up
  • DDoS attack mitigation

Pricing and Support

Though not cheap, SiteHost gives you extremely reliable VPS hosting and bare metal dedicated servers at reasonable prices. Their servers are powerful and easy to configure. Note that there’ll be a separate GST charged, so you’ll need to factor that into your final costs.

Support is another area in which SiteHost excels. They’ve got phone numbers listed for both New Zealand and Australia, along with real-time server status updates and an enquiry form through which you can email them. It’s rare that you’ll need to contact them since they’re proactive about maintaining their servers and facilities, but in the off chance you have to, they’ve got a proven track record of responding to support tickets in under an hour.

Pricing

4.5

Web Hosting

Plan Name
Storage
Bandwidth
Number of Sites
Price
512 MB
Unlimited
Unlimited
$30.00
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Bottom line on SiteHost

SiteHost provides their customers with solid, hassle-free premium hosting and bespoke server solutions with excellent uptime and fantastic one-on-one support, all at a great price.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Top-of-the-line hardware
  • Bespoke hosting packages
  • Ticket response times of under an hour
  • Simple, intuitive control panel

Cons

  • No mention of refund
  • Can be pricey
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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