Reviews and expert opinion Servage

Ranked 1325th from 3812 Web Hosting
4.3
Server locations
Germany
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Servageone is a Danish web hosting provider that also offers a free website builder. with its hosting plan. Servageone utilizes Linux Management System which means it is not only stable but also secure thanks to the security provided by UNIX.

Overview

servage main

Servage is fine, but fine is not good enough. While Servage is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.

Servage has been in business since 1998, which makes them a veteran of the web hosting industry. They currently host over 133,000 websites with an impressive customer satisfaction rate of 97%. Their website is available in English, Danish, German and Swedish, which certainly suggests an international customer base.

Features and Ease of Use

servage 1

Despite the number of customers they have, Servage offers a tiny selection of services that includes shared hosting and domain registration. As standard, their single all-inclusive shared hosting plan includes the following key features:

  • 99.98% server availability guarantee
  • One free domain registration
  • Unlimited add-on domains and email accounts
  • SSL certificates available
  • Unlimited data transfer

Their all-inclusive shared hosting plan is substantial, as it includes 24/7 support, 750GB storage, unlimited data transfer, unlimited FTP accounts, and 1000 MySQL 5.0+ databases. This is more than enough for most websites. They also throw in a free domain and SSL certificate. Unfortunately, I’m left a little underwhelmed by their one-click installer and website building tool, which both appear to be quite basic.

Servage owns and operates their own data center. This generally means faster resolutions of hardware-related technical issues and faster website loading speeds. Their data center is also rated Tier III, which means at least 99.982% uptime and less than 1.6 hours of downtime per year. Surprisingly, they don’t have a Service Level Agreement for uptime or availability, but I don’t see this as much of an issue given the Tier III data center status. They use RAID storage for faster disk read times and offer IPv6 support.

Pricing and Support

Servage only offers one plan. The price is quite high when compared to their international competitors, but it’s fairly-priced for their local market. That said, the inclusions are pretty solid, so for customers looking for a Germany-based server with a feature-packed plan, the price is well worth it. You can purchase their hosting for three, six, 12, and 24-month contracts, though you won’t get any discounts unless you purchase a two-year term. They don’t offer a money back guarantee or a free trial.

They have won awards for the quality of their customer service, which is available 24/7/365. They have an average response time of 20 minutes. You can get in touch by telephone, ticket, and email. Ideally, I’d like to see live chat; however, I was impressed by their response time to emails. They don’t appear to have a knowledge base unless it’s hidden behind the client login page, which is quite common for hosting companies.

Pricing

4.3

Web Hosting

Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
750 GB
Unlimited
+
Unlimited
$6.95
More Details
Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
Moe Details
A Free Domain is included when purchasing any hosting service from Servage

User reviews

1.2
Based on 6 reviews in 2 languages
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1
Marko Rudolf
Slovenia
1
Don't ever use that hosting

They allways have problems with servers. Slow servers, loosing data, deleting data by accident, loosing databases... I did not have a week without problems on their servers. If you want to sleep well, do not ever ever use their services. They have worst service in the world. I have lost lots of customers, google positons and money because of them.

1
anonymus
Canada
1
avoid

Was with them for years. Over that time, I experienced loss of databases without them backing up, loss of websites without them backing up. Recently they moved to a new data centre and websites were down for over 2 weeks with no clear explanation. I run business on their hosting and therefore moved to a new host. 2 weeks without a web shop and without email is unacceptable if a company had set up their disaster recovery properly. Avoid.

1
Leon
Slovenia
1
After migration

I was customer of Servage for about 10 years.After their, so-called, migration you should keep away from this company. They are unable to resolve any issue. My company domain and email accounts are inaccessible for a month now. Not even when I called their customer support, the issue is still not resolved. Their admins are "closely inspecting the issue".Do not waste your money on this host provider. I to have migrated to a more reliable provider. Now I am wondering if Servage became fraudulent company??

1
Erik
Australia
1
Unprofessional and ungrateful to loyal customers

I've been with Servage for 15+ years. Their service declined and declined. Now they terminated my account because they decreased the webspace allowance further, below my current usage (which was fine at the time I signed up). Even despite I prepaid my account until 2020. They did not give me a heads up that this would happen, nor did they offer a solution for me to stay with them. Customer service reply to all of this very unprofessional, and they did not show any gratitude for my fifteen plus years of being a customer.

avatar
1
Manish Patel
Great Britain
1
Totally rubbish - avoid!

May have got a high rating in the past, but for the last 4 months has been dogged with website and email outages with support being COMPLETELY useless - I have a 3 day old ticketing and chasing with no response on getting my emails working (not working for 15 days now). No ETA on fixing their problems. Totally rubbish.I would give this 0 stars, not even 1.

1
sol
France
1
Very very slow, and the support is very bad !

Very very slow, and the support is very bad ! They don't provide me my authcode to transfer my domains ! be careful with them! I am very disappointed

Bottom line on Servage

Servageone is a web hosting provider that also offers a free website builder. The hosting package features 750GB disk space as well as unlimited traffic. For added security, you have the SSL certificate as well as secure access to the FTP. You can register your domain for free when buying the hosting as well as host an unlimited number of emails with them.

Servageone utilizes Linux Management System which means it is not only stable but also secure thanks to the security provided by UNIX. With a 99.98% uptime and strong cluster servers with IPv6 support, their hosting has all you need. The 24-hour monitoring also ensures any issues are addressed immediately.

The website builder is included for free as part of the hosting package. It is different from other site builders in that it needs to be downloaded and runs only on a Windows operating system. The ability to work offline on your site has its own advantages, but this tool seems to require its users to have some technical knowledge. The installation and usage of the tool are clearly documented on the website. However, the fact that users need to install it, create a site offline, and then upload the site to the server might be too much work for those who don’t understand the technical jargon.

Despite the above disadvantage, the tool looks quite powerful and has a lot of interesting features. You can add different elements to the desired places on the website as well as edit images and create menus for easy navigation around the site. Working with forms is quite efficient with the Servageone website builder while the existence of readymade templates ensures one can get started with this website really quickly without having to spend much time on the design.

As far as the payment is concerned, you can pay for 3, 6, 12 or 24 months. There is no discount if you pay upfront for a longer period of time which is surprising. You’ll be prompted to create an account after you select your desired package after which you can proceed with the payment. In case of any queries, you can contact their customer support which can respond both in English as well as Danish.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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