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Reviews and expert opinion SecureAX

Mark Holden
Mark Holden
Web Hosting Expert

Singaporean hosting provider SecureAX provides enterprise-level hosting services to customers in Asia and elsewhere. It also has offices in Malaysia and Thailand, making this a Southeast Asian hosting powerhouse. Before you make any final decisions, you should check out Hostinger’s cheap plans.


secureax mainSecureAX is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Founded in 2007, SecureAX is an IT services company that offers solid web hosting, cloud hosting, managed VPS, and dedicated server solutions to both small businesses and big corporations. It also provides enterprise web servers, enterprise mail servers, and data recovery services.

Features and Ease of Use


As an enterprise hosting service, SecureAX has invested heavily in its infrastructure and data centers that have multiple network connections. It uses enterprise-grade DELL servers powered by Intel Xeon CPUs. For improved performance and reliability, it uses SSD storage in a RAID configuration. With this company, you get a 99.9% uptime guarantee.

You can choose from a set of cloud-based platforms (VMware vCloud, CloudStack, OpenStack) and various virtualization technologies (VMware, Citrix XenServer, KVM, Microsoft Hyper-V, and OpenVZ). Cloud servers are provisioned via Linux KVM virtualization on x86 hardware, which is pretty much the standard in the hosting industry.

Servers come with full root access so you can customize everything to your particular needs, and remote access is possible. You can also administer your cloud server using the cPanel (for Linux) or Plesk (for Windows) control panels.

Some of the other interesting features of the SecureAX hosting are:

  • Ability to host multiple websites
  • 100 Mbps bandwidth
  • 500 guaranteed IOPS (operations per second)
  • Dedicated IPv4 address
  • Premium SSL certificates
  • Free hardware replacement
  • Free private VLAN (upon request)
  • 24/7 customer support

SecureAX offers WordPress and Magento managed hosting services, and more, which are monitored by a team of highly skilled engineers who ensure that your website is always available and never overwhelmed. If you think you might be overwhelmed when moving your old site to SecureAX, you might want to take advantage of the free WordPress migration service.

Once your website is up-and-running, the daily snapshot backups should ensure you never lose valuable data. These backups are stored separately from live websites and databases, and you can restore a specific instance for a particular point in time.

Pricing and Support


SecureAX provides a premium hosting service sitting on enterprise-grade servers, so you should expect to pay higher prices compared to other kinds of hosting with other hosts. However, it may be worth paying the price for the features, hardware, and support you receive. It is easy to move between packages with minimal downtime.

SecureAX provides 24/7 customer support via telephone, email, and live chat. I was very pleased with the response time when I sought support via the live chat channel. The support agent was friendly and helpful.

For self-support purposes, SecureAX provides a modestly populated knowledge base.




How does SecureAX match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
SecureAXCompare 4.3 Compare
BluehostCompare 2.5 Compare

User reviews

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Lydia Tang
May 08, 2020
Not a professional service provider

• Not responsive at all - open tickets, emailed and called, no answer. If you need a reliable provider who can assist you and actually reply to your requests and emails, then SecureAX is not one of them. Best to find other alternatives for your domain and hosting to avoid a lot of issues in terms of communication.

Bottom line on SecureAX

With a full suite of hosting solutions, SecureAX should set you up for website success in Singapore and beyond.

SecureAX might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • High-performance servers and cloud hosting
  • Good customer service record
  • Feature-rich hosting
  • Multiple configuration options


  • Slightly high prices
  • No domain registration services
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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