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SecureAX Review 2024 – Is It Worth It?

Mark Holden Mark Holden Web Hosting Expert

Singaporean hosting provider SecureAX provides enterprise-level hosting services to customers in Asia and elsewhere. It also has offices in Malaysia and Thailand, making this a Southeast Asian hosting powerhouse.

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secureax mainTo compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Founded in 2007, SecureAX is an IT services company that offers solid web hosting, cloud hosting, managed VPS, and dedicated server solutions to both small businesses and big corporations. It also provides enterprise web servers, enterprise mail servers, and data recovery services.

Features and Ease of Use


As an enterprise hosting service, SecureAX has invested heavily in its infrastructure and data centers that have multiple network connections. It uses enterprise-grade DELL servers powered by Intel Xeon CPUs. For improved performance and reliability, it uses SSD storage in a RAID configuration. With this company, you get a 99.9% uptime guarantee.

You can choose from a set of cloud-based platforms (VMware vCloud, CloudStack, OpenStack) and various virtualization technologies (VMware, Citrix XenServer, KVM, Microsoft Hyper-V, and OpenVZ). Cloud servers are provisioned via Linux KVM virtualization on x86 hardware, which is pretty much the standard in the hosting industry.

Servers come with full root access so you can customize everything to your particular needs, and remote access is possible. You can also administer your cloud server using the cPanel (for Linux) or Plesk (for Windows) control panels.

Some of the other interesting features of the SecureAX hosting are:

  • Ability to host multiple websites
  • 100 Mbps bandwidth
  • 500 guaranteed IOPS (operations per second)
  • Dedicated IPv4 address
  • Premium SSL certificates
  • Free hardware replacement
  • Free private VLAN (upon request)
  • 24/7 customer support

SecureAX offers WordPress and Magento managed hosting services, and more, which are monitored by a team of highly skilled engineers who ensure that your website is always available and never overwhelmed. If you think you might be overwhelmed when moving your old site to SecureAX, you might want to take advantage of the free WordPress migration service.

Once you have your website up and running, the daily snapshot backups will make sure you never lose any valuable data. We store these backups separately from your live websites and databases, allowing you to restore a specific instance from a particular point in time when needed.

Pricing and Support

Screenshot 2019 07 27 at 19.37.59

SecureAX provides a premium hosting service sitting on enterprise-grade servers, so you should expect to pay higher prices compared to other kinds of hosting with other hosts. However, it may be worth paying the price for the features, hardware, and support you receive. It is easy to move between packages with minimal downtime.

SecureAX provides 24/7 customer support via telephone, email, and live chat. I was very pleased with the response time when I sought support via the live chat channel. The support agent was friendly and helpful.

For self-support purposes, SecureAX provides a modestly populated knowledge base.




How does SecureAX match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
SecureAXCompareOur Score4.3Compare
Tailor Made ServersCompareOur Score2.9Compare


With a full suite of hosting solutions, SecureAX should set you up for website success in Singapore and beyond.

SecureAX might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • High-performance servers and cloud hosting
  • Good customer service record
  • Feature-rich hosting
  • Multiple configuration options


  • Slightly high prices
  • No domain registration services
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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Poor after sales service

If you have any issues that require good support or assistance, forget about it. Slow to respond. Even if you do get a response, its someone incompetent from the other end. Offers no solution, only to push the problem right back at you and say they're unable to help

anonymus, USA
October 25, 2023
Not a professional service provider

• Not responsive at all - open tickets, emailed and called, no answer. If you need a reliable provider who can assist you and actually reply to your requests and emails, then SecureAX is not one of them. Best to find other alternatives for your domain and hosting to avoid a lot of issues in terms of communication.

Lydia Tang, Singapore
May 08, 2020
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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