Features and Ease of Use
Rootwelt’s hosting packages come packed with the following standard features:
- Unlimited number of MySQL databases
- Unlimited traffic
- Root/administrator access
- Unlimited number of websites/domains
- 10 GB SSD
- 99.99% uptime guarantee
- Windows and Linux OS
Rootwelt uses reliable Tier 3 compliant data centers with redundant network links, modern IT infrastructure, and SSD servers. Its “vMACHINA 1024” cloud VPS starter package comes with 1 GB RAM, 20 GB SSD disk space, and 1 CPU core. At the other end of the scale, the “vMACHINA 8192” pro package includes 8 GB RAM, 160 GB SSD disk space and 4 CPU cores. There are no traffic restrictions on any of the cloud VPS solutions offered by this vendor.
All of Rootwelt’s hosting solutions can use either Linux or Windows operating systems. You can choose from the latest releases of CentOS, Debian, Ubuntu, and Windows Server 2012R2 / 2016 at no additional cost.
Rootwelt performs regular data backups to prevent data loss in case of a disaster, but this backup service incurs additional costs.
Pricing and Support
Rootwelt offers hosting plans at affordable prices due to their basic features. Customers have the flexibility to choose from four billing cycles: 1 month, 3 months, 6 months, and 12 months.
The packages come with discount coupons that give deeper discounts for longer commitments. There is a 99% uptime guarantee, but this is not backed by any compensation plan.
You can contact the company for support via telephone, ticketing system, or contact form, but it’s not 24/7 support. There is no live chat and no support email, but there is a sales email address for prospective customer queries. My exploratory email received a response within 12 hours:
Rootwelt provides a limited public FAQ page, but its knowledge base (if at all) requires you to log in as an existing customer