PS Internet Company was founded in 2003. It is now one of the leading website providers in Kazakhstan, with more than 100,000 customers and 66,000 registered domains. It owns its own data centers, has built its own website builder, and has acquired other companies in the industry (such as Nurhost.kz).
A drop-down selector is provided to change this vendor’s website into more than 100 different languages, but this seems simply to trigger a Google translation of the content.
Features and Ease of Use
PS Internet Company is a full-service website hosting provider offering a range of services including website hosting, domain registration, and SSL certificates. As standard, its website hosting plans include the following features:
- Daily automatic backups retained for one month
- Domain registration available at extra cost
- Between 2 and 20 domains per plan
- Free Let’s Encrypt SSL certificates
- From 100 MB to 6000 MB disk space
PS Internet Company offers its own ISPmanager as well as the Plesk control panel that comes with many integrations and simple step-by-step wizards that let you create emails, databases, subaccounts, and more. This provider performs free daily backups that are retained for 30 days, but customers can also do their own backups from the Plesk panel.
This company owns and operates its own data centers, which means a faster response time to website issues and faster website load speeds. Its network includes 14 telecommunication providers, carrier-class network equipment, and a power supply with N + 1 redundancy. It has 24/7 technical support and infrastructure monitoring.
Since I was surprised to find no uptime average or guarantee on its website, I contacted support to try to get an answer. I succeeded in securing a vague assurance that they “try to maintain maximum uptime, but sometimes there may be short-term server malfunctions that we aim to identify as quickly as possible.” Well, it’s not the same as a concrete 99.9% uptime guarantee backed by SLA, is it?
The home-grown website builder is a big boon for beginners. Although it costs extra, it comes with website templates, backups, email boxes, and technical support. Customers can try this before they buy it, which is great for new website owners.
Pricing and Support
PS Internet Company’s prices are very affordable. Even its most basic package allows you to host more than one website, but it does limit you to 100 MB disk space. SSL certificates and backups are included in the price, but domain registration costs extra.
I like the fact that this provider offers a variety of contract lengths from monthly to triannually, with deep discounts for purchasing longer terms. If you’re still not sure, you can find assurance in the 7-day free trial and 14-day money-back guarantee.
Given this provider’s apparent size, I was slightly surprised by the limited support options. It offers location-specific telephone numbers, plus email and ticket support, but no live chat. There is no knowledge base for self-service support, but there is a small set of categorized FAQs.
On the plus side, the support is 24/7, and I have received quick and helpful responses – in excellent English – whenever I have contacted this company by email. According to its website, the support team handles roughly 1,300 customer support requests every week.