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NextraOne Reviews 2024 – Believe in the Uptime Guarantee?

Mark Holden Mark Holden Web Hosting Expert

NextraOne is an Indian hosting provider with thousands of customers. They have an uptime guarantee of 99.99% on their selection of Windows and Linux hosting plans.

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NextraOne is an Indian hosting company with over two hundred employees. They have provided hosting for almost ten thousand customers and have built more than 3000 websites. Their own website is available in English, as is their support.

Features and Ease of Use

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NextraOne offers a very comprehensive range of services including shared hosting, dedicated hosting, reseller hosting, and virtual private servers. Their shared hosting plans enjoy the following core features:

  • 99.99% service availability
  • Regular backup and restore
  • Domain registration available at extra cost
  • One, three or unlimited add-on domains
  • SSL certificates available at extra cost
  • From 500MB to unlimited disk space

This vendor offers a wide selection of Windows, Linux, and Budget shared hosting plans. The limited Budget plans provide two resource levels: Basic Budget and Standard Budget. These plans allow only one domain, and they come with 500MB or 1GB storage, and 2GB or 4GB bandwidth.

The more comprehensive Linux and Windows plans come in four flavors (Basic, Advanced, Business, and Pro) with 10GB, 25GB, 30GB, and unlimited disk space respectively. You get one domain with the Basic and Advanced plans, three domains with the Business plan, and unlimited domains with the Pro plan. All plans include unlimited data transfer.

All plans come with the Plesk control panel, a one-click installer for WordPress and other (unspecified) programs, and MySQL databases. At extra cost, they also provide a website building tool which comes with ready-made responsive templates and a drag-and-drop tool. They support PHP versions 5 through 7 but they do not support any advanced coding languages.

NextraOne’s infrastructure includes an Indian data center with multiple redundancy layers. They promise high-speed network connectivity from all Tier 1 ISPs, and 99.99% availability backed by a service level agreement. All servers are monitored 24/7.

In addition to offering a good selection of shared hosting plans with on-demand resources, they also provide options for VPS and dedicated server rental when your business is truly ready to scale up.

Pricing and Support

Their two Budget plans are extremely cheap but are very limited in terms of resources. You’ll get less than 1GB storage, 4GB transfer, and only a “basic control panel.” What’s more, you can only use the Budget plans with one domain and no subdomains. Therefore, most customers will likely need either the Linux or Windows plans, which include identical resource levels on the different operating systems. For these plans, the prices are still very cheap, especially when you consider that the highest plan includes unlimited disk space, domains, subdomains, and data transfer.

One of my gripes is that NextraOne does not offer a month-to-month plan, but you can choose one, two or three year terms, and the prices do reduce for longer terms paid up front. They offer a wide range of “combo” deals that include a free .com domain and a free SSL certificate along with hosting an email plans. Again, the prices are very good.

Customer support can be accessed by email, telephone, ticket and live chat (although it was offline when I visited). They have a client area behind a login page which I believe also hides a knowledge base, a server status page, and a support ticket system. In an ideal world, they’d advertise their business hours and/or average response times to queries, but overall I’m satisfied with their support. They do, however, have some negative Facebook reviews.

How much does NextraOne cost?

NextraOne offers plans from $1 to $3. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which NextraOne plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. NextraOne can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from NextraOne here.

How good is NextraOne’s customer support?

NextraOne is not ranked as one of our top web hosts. But that can also be a result of NextraOne being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.




How does NextraOne match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
NextraOneCompareOur Score4.5Compare
Tailor Made ServersCompareOur Score2.9Compare


NextraOne is a comprehensive website hosting company that uses Indian infrastructure and offers a good uptime service level agreement. They’ve built more than 3000 websites, hosted 10,000 sites, and also hosted almost 2000 email accounts.

NextraOne might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • Very affordable pricing
  • Excellent uptime service level agreement
  • Live chat option on their website
  • Good combo packages that include domain and SSL


  • No month-to-month plans
  • Some negative Facebook reviews
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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Good support and server performance

Very professional and good value products have been using vps solutions and quite satisfied.. All the best next one team.. Very well and responsive sales & support team and servers are high performance, secure with backup facility...

Mukesh Behari, India
June 01, 2020
Never Buy From Them

Be honestly, I never used this type of third class service. I have purchased Lin-Advanced plan on 6th April 2020. Since the start, I have faced a lot of problems. Every time I raised tickets for the solutions. The screenshot if attached to this review. From starting to till now, I have raised 8 tickets(including two refund tickets). So finally I have decided to go with others and I asked for a refund. But they told me that they don't have any refund policy. Then I showed them some screenshot of their 30 days refund policy of their site. Then after that, they told me that they can not provide me with a refund because I don't have many reasons. Then, I replied in the ticket with the problems and proof screenshot. But after that too, they are not providing me with a refund. They are wasting my time in solving the problem. After that, they are telling me that "they are trying to solve my problem but I'm not helping them". They are very clever, they are wasting my time. I'm a blogger and my work is to writing and other blog-related work. But think that, I didn't write a single word because of all these. They moved me to three-time on their different server, where every time I need to manually download and upload all WordPress sites. Think, how it is bad for me. three-time migration. Think about my site, what is happening on that. Sometimes they blamed Cloudflare but the reality is their hosting service is not good. I'm still asking for a refund but they are trying to stay with him. They have very old Plesk panel, and they also have a very limited option like there is no freedom to choose PHP extension, backup and restore function etc. They have PHP 7.2 which became old, the latest in PHP 7.4.

Mukesh Patel, India
April 21, 2020
Poor service

Per hour more than 10 time server are down. Don't choose it. I loss my customers . Most of the time my website are not opened. one time you will get server not found and another time you will get database connection not found. Very very poor quality

Raguvaranr R, India
September 25, 2019
Bad experience

I got a plan from NextraOne one week back. While purchasing they promise you money back guarantee but after purchasing, if plan doesn't match your requirements then these guys put their rules and regulations and do not cancel the plan. My site is delayed by a week still following up these guys about cancellation of plan. They don't care whether customer is satisfied or not, they just want you to stick to them as they don't want to refund. You have to follow up every time, they don't care once you purchase the plan. Beware before purchasing!

Akash Jadhav, India
July 23, 2019
Very Slow Third Class Service

I personally don't recommend this pathetic company. They will be closed soon. Their service as pathetic as their company. I opted for Cloud Pro for 10k for 6 months and that was my biggest mistake of my life. As I can get the same plan for 5k in Hotsgator and Bigrock with reliable support team. NextraOne Support team is the worst of all time. I need to wait around 2-3 hours for their response. If let's say your website crash and u wait 2-3 hours to respond to ur website customer what goes wrong. Beware of these pathetic company.

Abe Karam, USA
July 11, 2019
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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