Reviews and expert opinion NextraOne

Ranked 180th from 3793 Web Hosting
4.5
Mark Holden
Mark Holden
Web Hosting Expert
NextraOne is an Indian hosting provider with thousands of customers. They have an uptime guarantee of 99.99% on their selection of Windows and Linux hosting plans.

Overview

nextraone main

NextraOne is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

NextraOne is an Indian hosting company with over two hundred employees. They have provided hosting for almost ten thousand customers and have built more than 3000 websites. Their own website is available in English, as is their support.

Features and Ease of Use

nextraone (1)

NextraOne offers a very comprehensive range of services including shared hosting, dedicated hosting, reseller hosting, and virtual private servers. Their shared hosting plans enjoy the following core features:

  • 99.99% service availability
  • Regular backup and restore
  • Domain registration available at extra cost
  • One, three or unlimited add-on domains
  • SSL certificates available at extra cost
  • From 500MB to unlimited disk space

This vendor offers a wide selection of Windows, Linux, and Budget shared hosting plans. The limited Budget plans provide two resource levels: Basic Budget and Standard Budget. These plans allow only one domain, and they come with 500MB or 1GB storage, and 2GB or 4GB bandwidth.

The more comprehensive Linux and Windows plans come in four flavors (Basic, Advanced, Business, and Pro) with 10GB, 25GB, 30GB, and unlimited disk space respectively. You get one domain with the Basic and Advanced plans, three domains with the Business plan, and unlimited domains with the Pro plan. All plans include unlimited data transfer.

All plans come with the Plesk control panel, a one-click installer for WordPress and other (unspecified) programs, and MySQL databases. At extra cost, they also provide a website building tool which comes with ready-made responsive templates and a drag-and-drop tool. They support PHP versions 5 through 7 but they do not support any advanced coding languages.

NextraOne’s infrastructure includes an Indian data center with multiple redundancy layers. They promise high-speed network connectivity from all Tier 1 ISPs, and 99.99% availability backed by a service level agreement. All servers are monitored 24/7.

In addition to the good selection of shared hosting plans with on-demand resources, they also offer VPS and dedicated server rental for when your business is really ready to scale up.

Pricing and Support

Their two Budget plans are extremely cheap but are very limited in terms of resources. You’ll get less than 1GB storage, 4GB transfer, and only a “basic control panel.” What’s more, you can only use the Budget plans with one domain and no subdomains. Therefore, most customers will likely need either the Linux or Windows plans, which include identical resource levels on the different operating systems. For these plans, the prices are still very cheap, especially when you consider that the highest plan includes unlimited disk space, domains, subdomains, and data transfer.

One of my gripes is that NextraOne does not offer a month-to-month plan, but you can choose one, two or three year terms, and the prices do reduce for longer terms paid up front. They offer a wide range of “combo” deals that include a free .com domain and a free SSL certificate along with hosting an email plans. Again, the prices are very good.

Customer support can be accessed by email, telephone, ticket and live chat (although it was offline when I visited). They have a client area behind a login page which I believe also hides a knowledge base, a server status page, and a support ticket system. In an ideal world, they’d advertise their business hours and/or average response times to queries, but overall I’m satisfied with their support. They do, however, have some negative Facebook reviews.

Pricing

4.4

User reviews

1.3
Based on 3 reviews in 1 languages
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1
Raguvaranr R
India
happycoders.in/
1
Poor service

Per hour more than 10 time server are down. Don't choose it. I loss my customers . Most of the time my website are not opened. one time you will get server not found and another time you will get database connection not found. Very very poor quality

2
Akash Jadhav
India
2
Bad experience

I got a plan from NextraOne one week back. While purchasing they promise you money back guarantee but after purchasing, if plan doesn't match your requirements then these guys put their rules and regulations and do not cancel the plan. My site is delayed by a week still following up these guys about cancellation of plan. They don't care whether customer is satisfied or not, they just want you to stick to them as they don't want to refund. You have to follow up every time, they don't care once you purchase the plan. Beware before purchasing!

1
Abe Karam
USA
1
Very Slow Third Class Service

I personally don't recommend this pathetic company. They will be closed soon. Their service as pathetic as their company. I opted for Cloud Pro for 10k for 6 months and that was my biggest mistake of my life. As I can get the same plan for 5k in Hotsgator and Bigrock with reliable support team. NextraOne Support team is the worst of all time. I need to wait around 2-3 hours for their response. If let's say your website crash and u wait 2-3 hours to respond to ur website customer what goes wrong. Beware of these pathetic company.

Bottom line on NextraOne

NextraOne is a comprehensive website hosting company that uses Indian infrastructure and offers a good uptime service level agreement. They’ve built more than 3000 websites, hosted 10,000 sites, and also hosted almost 2000 email accounts.

NextraOne might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Very affordable pricing
  • Excellent uptime service level agreement
  • Live chat option on their website
  • Good combo packages that include domain and SSL

Cons

  • No month-to-month plans
  • Some negative Facebook reviews
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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