Reviews and expert opinion NaxHost

Mark Holden
Mark Holden
Web Hosting Expert

NaxHost provides inexpensive web hosting products backed by a solid infrastructure. Though based in Dhaka, Bangladesh, it hosts its customers on U.S. and U.K.-based servers.


naxhost mainIf you are in a hurry, and just want the bottom line: for the same price as NaxHost you can get much better servers with 24/7 support with Hostinger, so why even bother?!

Formerly known as CyberHelpBD, NaxHost was founded in 2013 to offer web hosting solutions to the Bangladeshi market. It’s based in Dhaka, Bangladesh, but operates out of multiple data centers in the United States as well as one in the United Kingdom. Support is available in English and Bengali.

Features and Ease of Use

naxhost 1

NaxHost provides a lot more than just basic features at a bargain. It can accommodate a variety of demographics such as students, professionals, SMEs, and even larger corporations. It offers student hosting, shared hosting, premium and corporate hosting, cloud hosting, reseller hosting, VPS servers, and dedicated servers.

Some of NaxHost’s shared hosting features include:

  • 99.9% uptime guarantee
  • Free SiteLock security suite
  • Unlimited domains, emails, and databases
  • Backups via a cPanel plugin
  • CloudLinux OS
  • Softaculous auto-installer
  • cPanel

NaxHost also offers the user-friendly Weebly website builder at an additional fee.

One of NaxHost’s best features is that it offers the SiteLock Security Suite free with its regular shared hosting plans. Though it’s only the Lite version, this is rarely found with most other budget hosting providers.

If you already own a website and are looking to upgrade your business online, NaxHost’s VPS, cloud servers, or dedicated servers are your best options. The virtual servers use OpenVZ virtualization and offer you full root access along with at least one IPv4 address. These come fully managed as well.

The dedicated servers are also all fully managed and come with DDoS protection as well as pre-installed and configured cPanel/WHM at no extra cost.

Pricing and Support

naxhost 2

NaxHost offers many different plans, from starter shared hosting packages to enterprise-grade dedicated servers. The Student plans are the cheapest, if you’re on a tight budget — though these only give you up to 500MB disk space and don’t come with a free domain. You’ll only get a free domain with Premium hosting plans.

While all shared hosting plans (premium or not) are capped at 10GB storage, NaxHost’s cloud and SSD reseller plans have unlimited storage and unlimited data transfer.

You can pay for your hosting plan via a few different methods including PayPal, bKash payment, bank transfer, and even Bitcoin. If you’re going for the Premium shared hosting plans, though, you’ll have to go for at least an annual contract: there are no monthly plans available. There’s a 30-day money back guarantee available, which should reduce some of the risk.

NaxHost is very customer-focused and provides multiple support channels available around the clock through live chat, support tickets, Facebook, Skype, and phone. In my experience, the support team is very friendly; I got a response instantly via live chat and within a few minutes via email. Remote TeamViewer support is also available, though there aren’t many articles in NaxHost’s knowledge base.


How does NaxHost match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
NaxHost Compare 4.3 Compare
Bluehost Compare 2.5 Compare


A Free Domain is included when purchasing any hosting service from NaxHost

User reviews

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Shaan Roy
October 19, 2019
NaxHost cloud hosting and customer service

I think NaxHost is one of the best hosting provider in Bangladesh. I am so happy with NaxHost cloud hosting and customer service. Naxhost support staff are very friendly, very quick response support ticket, just awesome support and very responsible.

Bottom line on NaxHost

NaxHost delivers an affordable and reliable hosting solution suitable for beginners as well as corporations. The support is far better than expected and the plans offer great value for money.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • Multiple U.S.-based data centers
  • Unlimited add-on domains with shared hosting
  • Free SSL certificates
  • SiteLock Security Suite with Premium plans


  • Free domain only with Premium shared hosting plans
  • Limited knowledge base
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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