Features and Ease of Use
With solutions spanning both the Windows and Linux operating systems, Nativespace does its best to accommodate individuals and businesses with varying requirements. Its standard cPanel and Windows hosting packages include the following core features:
- Unmetered bandwidth
- Up to five add-on domains
- Cron jobs
- 99.9% uptime guarantee
- Softaculous app installer
- Daily backups on RAID 10 storage
- Nativespace website builder
Nativespace also offers a fully-managed hosting package it dubs “Mission Critical,” which comes with unlimited add-on domains, unmetered bandwidth, a cPanel license, and a cap of 15 users per server. This is equivalent to the semi-dedicated hosting you’ll find with a few other providers, with the additional perk of the redundant systems and high availability offered by the cloud.
Nativespace operates out of a few U.K.-based data centers, all of which are rated at a Tier IV standard. This means the company is able to offer speeds up to 30% faster than its nearest competitors. On top of that, Nativespace has partnered with one of the most energy-efficient data centers in the country, so if being eco-friendly is important to you, this is a host worth considering.
Pricing and Support
With the generous storage and bandwidth allocations that Nativespace offers, I find the pricing extremely reasonable. On top of that, the infrastructure is solid and fully capable of delivering faster speeds — with even more optimizations available if you make use of a CDN.
Domain registration is included free as part of your hosting packages, but SSL certificates are an additional cost. There’s a 30-day money back guarantee available as well.
On the other hand, since it’s a cloud-based platform, you can quickly and seamlessly scale your plan up with minimal interruption to your existing website. If you anticipate needing to do so in the near future and don’t want to risk the loss of revenue that comes from a website migration, Nativespace might be a safe choice.
Technical support is available 24/7 all year round. You can reach the team via email or a ticket system accessible via your client area. The company guarantees a response time of 60 minutes, though it also claims that in most cases, the team will get to your query in less than that. There’s also live chat support available, but it doesn’t appear to be 24/7 — when I accessed it in the late morning U.K. time, it was offline.