Its servers are located in its data center in the Ukraine, and the website is available in English, Russian, and Ukrainian.
Features and Ease of Use
MAXNET offers SATA disk storage and SSD storage. Its shared hosting plans are categorized based on the type of storage it offers. There are six shared hosting plans for SATA and four for SSD.
These are some of the web hosting features:
- 99.749% uptime
- Automatic backups
- Free domain on most plans
- Free Comodo PositiveSSL on some plans
- Unlimited websites allowed on some plans
- Unlimited traffic
Customers looking to host only a text-based blog should take the starter SATA plan that provides 500MB. Other simple websites and some E-commerce stores will be comfortable on any of the other shared hosting plans.
MAXNET provides shared hosting customers with PHP support. You can program your website with the language as well as set up PHP-based applications like WordPress. Be aware that before you set up WordPress, you’ll need to know how to create databases and manage MySQL databases.
This company doesn’t provide a software installer, so customers are stuck with trying to install web applications the hard way, which requires configuring databases and connecting the uploaded file to your database. Also, there’s no website builder on offer for those who don’t want to mess with a CMS.
MAXNET provides ISPManager as the control panel. Although cPanel is seen as the standard for shared hosting, ISPManager is a fantastic alternative. It’s intuitive with the settings and tools for hosting management well outlined on the left and a simple user interface. Also, it doesn’t take much RAM.
Pricing and Support
MAXNET offers reasonable shared hosting prices, comparable to what the competition offers for similar features. Also, you get a free domain on some plans depending on the subscription period you pay for.
Subscription periods are one month, three months, six months, and one year, and the free domain is provided on subscription periods of six months or longer. It provides a free SSL as well, so that takes a chunk out of your proposed expenses.
There is no free trial available, nor is there any assurance of a refund or money back guarantee duration. To get a refund from this company, your complaints must be “weighty”. Given that the company has to weigh your complaints, what might be a big deal to you might mean nothing to them.
Its VPS plans are reasonably priced. They run on powerful Intel XEON processors and you can install both Linux and Windows based operating systems. For dedicated servers, it provides a custom quote based on your requirements.
Depending on the department you need for support, availability varies from nine hours a day to 24/7. The customer care center works 24/7 but if your issue requires the data center managers to be involved, then that availability switches to 9:00 AM to 6:00 PM.
You can reach the support agents through phone, email, and ticketing system. I opened a ticket and received a fast response to all of my questions.
If you’re someone who likes to do things yourself, you’ll still need to reach out to the support team because this company does not provide a knowledge base.