Features and Ease of Use
Master Internet offers a substantial selection of hosting services including cloud hosting, virtual private servers, dedicated servers, managed servers, and collocation, as well as other internet services.
As standard, its cloud hosting plans include the following core features:
- 99.99% availability backed by service level agreement
- Backups to the cloud or a remote server
- Choice of two European data centers
- 1 Gbps connectivity
- From 10GB to 500GB HDD disk space
Master Internet owns and operates two data centers in Europe, meaning a high availability of 99.99% backed by a service level agreement. Also, not something I recommend, but for customers concerned about privacy laws, it does hint that as the servers are located in the Czech Republic, it means the servers are protected from U.S. federal authority requirements.
The cloud hosting uses robust Dell EMC PowerEdge 13-generation servers, Intel Xeon E5-2650 v4 processors, and solid state disk drives for higher disk read/write speeds, as well as a fully redundant N + 1 configuration. VMware is used as the virtualization technology.
In terms of security, there is a full disaster recovery plan for cloud customers. A full backup of the entire system is saved in a separate location, which is ready in the event of downtime and can run on preserved IPs.
There are four packages of cloud hosting: Cloud Server E0, Cloud Server E1, Cloud Server E2, and Cloud Server E3, which include 10GB, 50GB, 200GB, and 500GB of HDD storage, 1 core, 1 core, 2 cores and 5 cores respectively. However, there’s also a neat feature called the “Configurator” which allows you to customize your cloud in a multitude of ways e.g., number of CPUs, RAM size, disk space, operating system, and so on.
Pricing and Support
The prices for the base packages are very good; they are in line with other companies selling similar enterprise-level cloud hosting. What’s more, using the configurator, you can add as much or as little extra resources so that your plan meets your business goals, tech requirements, and, of course, your wallet!
It’s quite unusual for such high-level hosting plans to be purchased entirely online, so it’s quite refreshing to be able to do so. The plans are available in one, six, and twelve month terms, and the price is slightly reduced when you purchase a longer term. Domain registration and SSL certificates are not included in the rates.
Support is by telephone, email, video chat, and live chat. There are server status and FAQ pages on the website. It’s not clear what the business hours are, however, the live chat has alway been online and available when I visited the site both during the day and evening hours.