Reviews and expert opinion Keliweb

Ranked 3900th from 3925 Web Hosting
4.0
  • Features
    4.1
  • Ease of Use
    4.2
  • Support
    3.0
  • Pricing
    4.0
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Italian hosting company Keliweb offers a wide range of hosting products with plenty of features at competitive prices.

Overview

Keliweb

Keliweb is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

With more than ten years’ experience and more than 25,000 worldwide clients, Italian web hosting provider Keliweb offers a wide range of hosting services such as shared hosting (for both Linux and Windows), VPS hosting, CMS hosting, dedicated servers, cloud hosting, reseller hosting, and domain registration.

Keliweb’s well-designed website is available in both English and Italian.

Features and Ease of Use

Keliweb

Two main types of hosting are offered, for Linux and Windows. There are four Linux plans (KeliUser, KeliPro, KeliCMS, and KeliSSL) and three Windows plans (KeliUser, KeliPro, and KeliSSL). These plans differ in terms of storage, databases, mailboxes, FTP accounts, and other aspects, but they all have the following features in common:

  • SSD storage
  • cPanel
  • 99.99% uptime guarantee
  • Free SSL certificates
  • Unlimited bandwidth
  • Site builder

With the exception to the cheapest KeliUser package, all shared hosting plans come with the Softaculous app installer that helps you install CMS applications such as WordPress, PrestaShop, Magento, Drupal, and Joomla with a single click.

The included user-friendly SiteBuilder website builder has a drag-and-drop interface and a set of ready-made templates to help you design your website without any special technical know-how.

Windows hosting plans come with the Plesk control panel which, aside from its website management capabilities, has its own CMS app installer that does the same job as Softaculous.

Pricing and Support

Keliweb’s prices are quite affordable compared with both European and international competitors, and you can pay for plans via various methods, including PayPal, credit cards, bank transfer, and Bitcoin. You have to sign up for at least a year, which seems somewhat risky since there is no clear refund policy, but you can get substantial discounts by signing up for two or three years.

You are supposed to be able to contact Keliweb’s 24/7 support team via telephone, ticket, email, or live chat. The bad news is that the live chat seems never to be available, and my support ticket received no response. The slightly better news is that there is a knowledge base for self-support:

Keliweb

Pricing

4.0

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A Free Domain is included when purchasing any hosting service from Keliweb

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Bottom line on Keliweb

A wide range of hosting solutions, with many attractive features and affordable prices, is what gives Keliweb its competitive edge in the international hosting market. A significant setback may be the lackluster support.

Keliweb might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Affordable prices
  • Free SSL certificates
  • Unlimited bandwidth
  • Softaculous app installer

Cons

  • Unresponsive customer support
  • No clear refund policy
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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