Hurricane Electric was founded in 1994 at the birth of the internet, and has been a provider of related services since. Their main headquarters are based in Fremont, California and they operate in three U.S. data center facilities with two in Fremont and 1 in San Jose. The HE.net global internet backbone has a presence on four continents with over 80 “Points of Presence” in the U.S., over 60 in Europe, ten in Asia, and two in Africa. While they don’t offer web, VPS, or cloud hosting, they specialize in dedicated server resources as well as global IP transit infrastructure.
Features and Ease of Use
What Hurricane Electric does and doesn’t offer:
- No domain registration
- No SSL certificates
- Backups are provided with dedicated servers
Since Hurricane Electric focuses on providing server resources as well as global IP transport services, they don’t really offer anything to do with standard web hosting. You’ll need to go elsewhere for SSL certificates, domains, and handle your own migration. However, they provide top-notch facilities and infrastructure.
All of HE.net’s dedicated servers are monitored and managed 24/7, which means you’ll have much more ease of mind opting for their products. Their facilities have backup energy and are climate controlled, and they have plenty of proprietary security of modifications to protect their facilities as well as their customers’ solutions from an outside attack. You can also upgrade your resources at any time with just a request. The best feature is the fact that you’ll have access to HE.net’s global internet backbone with up to 1000 Gbps connections. You can opt for Linux, Windows, or FreeBSD distributions.
Their global internet backbone not only gives an advantage to their hosting customers, but also allows you to set up IP transport services across the globe. This can help you connect different business locations as well as gain greater speed to market wherever your visitors are. All core nodes have at least 100 Gbps or multiple 10 Gbps core connections, and can support IPv4 or IPv6 on the same connection.
Pricing and Support
Unfortunately, it’s hard to get a good idea of HE.net’s prices as almost all of their prices are determined on an individual basis by requesting a quote based on your needs. They offer dedicated server rental, colocation services, Layer 2 Transport, and IP Transit services.
You don’t need to pay any monthly fees to telecommunication service providers or buy your own router or switch with their dedicated server plans. Your price will be affected by the OS of your choice combined with your backup needs and whether or not you select root access, usage stats, monitoring, and offsite storage servers as extra features.
They also offer a range of options if you’re in need of server colocation. Prices start at $400 per month for a single (42U) cabinet and 1 Gbps connection. You can upgrade this connection to 100 Gbps and select as much rack space as they have available.
Lastly, they have an IP Transit service between their “Points of Presence” in data centers located around the globe.
HE.net’s main offices are located in Fremont, from where their technical support services are provided. They also have 24/7 technicians on call at their data center facilities. You can reach technical support via email as well as the provided phone lines. Although not the most readily available or quickest to reply, their staff are clearly knowledgeable and can quickly resolve issues alongside their on-site technicians.
How much does Hurricane Electric cost?Hurricane Electric offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Hurricane Electric plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. Hurricane Electric can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Hurricane Electric here.
How good is Hurricane Electric’s customer support?Hurricane Electric is not ranked as one of our top web hosts. But that can also be a result of Hurricane Electric being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.