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Hostus Review 2024 – What You Need to Know

James Guill James Guill Web Hosting Expert

HostUS is a low-cost provider that is suitable for most basic to intermediate sites. Their service does lack many advanced features included by other providers, and their customer support appears to be somewhat lacking.

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HostUS is a U.S.-based company that has been offering low-cost web hosting since 2012. While they don’t provide a huge number value-added services, their plans are great for simple websites and many small businesses.

Features and Ease of Use

HostUS offers basic low-cost web hosting with many standard features that most web hosting services offer. Some of their basic services include:

  • Tons of bandwidth
  • Host 10 or more domains
  • 10 or more email addresses
  • One-click software installation with Softaculous
  • Latest cPanel available


They do offer a few value-added services, but much fewer than you’d expect in this age where added-value services are expected by customers. Here are some of the features that help set HostUS apart from other services:

  • Free website migrations
  • Web statistics (AWStats and more)
  • Free SSL Certificates
  • Supports Perl, and PHP

The two things I like about HostUS is that they offer free migrations and free SSL certificates. Some hosts charge you additional fees to migrate sites or expect you to migrate on your own. SSL Certificates are vital for web security and required for webstores. Most companies charge additional fees for SSL Certificates or only offer a single certificate for an entire plan.

To attract a wide variety of webmasters, HostUS makes it relatively easy to set up a site. You can choose to use Softaculous for one-click installs for WordPress and other CMS applications, or you can set up your site using cPanel and FTP uploads. More advanced users will appreciate support for Perl and PHP, but certain other frameworks such as Ruby on Rails do not appear to be supported.

Pricing and Support

HostUS offers four service plans. The Starter plan is somewhat lacking compared to the other plans. Check out the key differences in the plans below:

Starter Premium Premium+ Executive
SSD Storage 5GB 20GB 70GB 120GB
Bandwidth 100GB Unlimited Unlimited Unlimited
Domains 10 Unlimited Unlimited Unlimited
FTP Accounts 10 Unlimited Unlimited Unlimited
Email Accounts 10 Unlimited Unlimited Unlimited
Dedicated IP No Yes Yes Yes

The Starter plan should be sufficient if you only need to host a single site. Otherwise, you might run into storage or bandwidth issues. You could make the same argument for all plans. If you plan on hosting a large number of sites that require high storage, this plan may not be for you.

If you’re going to sign up with HostUS, it is advisable to choose Premium or better. The difference in cost between Starter and Premium is minimal. You could choose Executive for less than you’d pay for comparable service to other hosts.

Note that HostUS does not have a very long money-back guarantee. You only have three days to discover if the service is right for you.

I wasn’t very impressed with HostUS’ customer support. It appears that the only way you can reach support is via a ticketing system, and you cannot submit a technical question unless you have a hosting account. They do offer a knowledge base, but it is very basic. There’s little in the way of advanced support topics.

When we examine certain customer reports regarding HostUS, it becomes apparent that experiences may vary. Some customers commend the support they receive, while others adopt the perspective of “you get what you pay for,” suggesting that one shouldn’t expect too much from their low-cost hosting.

How much does Hostus cost?

Hostus offers plans from $2 to $10. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Hostus plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Hostus can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Hostus here.

How good is Hostus’s customer support?

Hostus is not ranked as one of our top web hosts. But that can also be a result of Hostus being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.




How does Hostus match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
HostusCompareOur Score4.2Compare
Tailor Made ServersCompareOur Score2.9Compare


If you’re looking for a web host offering robust features and the capability to support any size website, HostUS is not for you. However, if you need a basic low-cost provider for small to intermediate sites, then HostUS is worth considering.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • One-click software installation
  • Host 10 domains or more
  • Free migrations
  • Free SSL Certificates


  • Few value-added features
  • No phone or live chat support
James Guill James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.
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worst support i ever saw in my life — dont host if you run business

I am having nightmares of my life with them . 2 of my services were down, raised tickets they couldn't resolve for a month plus, then Alexander (one of the support staff) replied will help to move to London, as my other 3 services down there were working. After that response seems either he resigned or went on holiday no news yet, I am without my business emails for a week now .. had made me feel so frustrated with their support... This is the first time experiencing such a long delay, usually, its 2-7 days, seems either this company has no support staff or seems everybody quit there... Until they fix please don't take a risk and buy any services .. now I need to start to plan to move one by one when renewal dates to come .. - will change the review if they get back asap...

Sooraj, USA
September 18, 2022
Great support team

Botched a website update on my VPS (yea... I know... my fault... should have taken backups...) Sent an email to seek help... Andrew and the rest of the staff went above and beyond to help me restore my site to a working state, then professionally upgraded everything to the latest version. Best of all? They didn't charge anything for all the work! I'm beyond happy.

R Johnston, Australia
December 28, 2020
HOSTUS.US does not respect the client

I seriously regret working with them. Worst service! First of all the answer only after 2-5 days. They have all the time problems and a lot of down time. One of my accounts has down for 2 weeks. Awful support out I can say there is not support. Don't use HOSTUS.US !!!

Tom, France
August 27, 2019
Cheap service, no guarantees or uptime

After losing my data and a quick termination of hosting and dns services I looked at the bright side of Hostus.us losing my data. I have no choice but to find a new provider. Slow support, slow servers but if you like cheap. Pay less and get less.

Chris Jay, South Africa
August 13, 2019
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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