HOSTRIVER is a South Africa-based web hosting company offering hosting solutions to small and medium-sized businesses in the South African hosting market. Judging by its social media records, this vendor seems to have over 10 years in the web hosting industry. Its web hosting solutions include shared web hosting, dedicated servers, SSL certificates, and domain name registration services.
Features and Ease of Use
HOSTRIVER web hosting solutions come with the following standard features:
- Antivirus/Antispam protection
- Unlimited bandwidth
- 99.9% uptime guarantee
- cPanel control panel
- Free basic Auto SSL certificates
- Unlimited FTP accounts
- Unlimited website storage
- Unlimited add-on domains per account
- MySQL databases
HOSTRIVER data centers are equipped with state-of-the-art global hosting infrastructure offering high redundancy for optimal performance. The vendor uses SSD-based servers with RAID-1 configuration for super-fast page loading speeds of the websites that it hosts.
This vendor’s dedicated servers are designed to offer power and reliability to high-traffic websites. The dedicated plans come with full root access, DDoS protection, a fully redundant network, and up to three dedicated IPv4 IPs addresses. Moreover, these server plans include Intel Xeon-D CPU, 8 Core 16 Thread, and optional offsite backup solutions ensuring high service availability.
HOSTRIVER hosting solutions offer its customers a choice of either Linux or Windows operating systems. The hosting plans are divided into six packages, including 5GB plan (with 5GB disk space, 5GB email storage), 10GB plan (with 10GB disk space, 10GB email storage), 20GB plan (with 20GB disk space, 20GB email storage), 30GB plan (with 30GB disk space, 30GB email storage), 40GB plan (with 40GB disk space, 40GB email storage), and 50GB plan (with 50GB disk space, 50GB email storage).
The vendor’s website has a user-friendly interface that makes navigation easy. However, it lacks detailed information about its hosting packages, providing only a brief overview.
Pricing and Support
HOSTRIVER hosting solutions are very pocket-friendly. Nonetheless, the hosting plans come with inflexible billing cycles where customers can only make minimum payments of one year. The prices of these plans are listed in South African rand.
HOSTRIVER does not provide a free trial period or money back guarantee policy to its clients. All the same, the vendor does offer a 99.9% uptime network guarantee.
You can reach out to the HOSTRIVER customer support team only by submitting a ticket. The vendor does not have a live chat, email, or telephone support. In addition, its technical support team is not available 24/7, and when I sent them an inquiry via ticketing system, I did not get a response.
HOSTRIVER has a fairly detailed knowledge base.