Founded in 2011, Nepal-based website hosting provider Hosting Ground uses American and Canadian data centers and has a website in English. It claims to be a leading hosting provider, but I can’t find any independent evidence to back up this claim.
Features and Ease of Use
Hosting Ground offers a range of services including shared hosting, cloud hosting, reseller hosting, VPS packages, and dedicated servers. The hosting plans provide the following core features:
- 99.9% uptime guarantee
- Instant backups
- Domain registration (available)
- One to unlimited add-on domains
- PositiveSSL and RapidSSL certificates (available for purchase)
- Up to unlimited disk space and bandwidth
The plans provide the pretty standard cPanel plus Softaculous combo. There is a cPanel demo to bring you up to speed with what it can do, and the Softaculous installer includes 300 one-click installation scripts for popular applications.
Beginners need no technical knowledge to create a website using the free website builder, and experts can create a more dynamic database-backed website using technical tools like PHP, Python, and MySQL. Upload files via FTP, and access your hosting using SSH.
Hosting Ground uses multiple data centers in Canada and the United States; in Toronto, New York, San Fransico, Dallas, and Orlando. London and Singapore data centers are coming soon.
Pricing and Support
Hosting plan prices are in line with other similar providers, but it’s disappointing to see only annual rates, with no short-term monthly options and no long-term discounts.
There is no free trial, but the 30-day money-back guarantee will minimize your risk for the first few weeks. You can only pay for plans via PayPal or by bank transfer, which is a little limiting but pretty universal.
I was pleasantly surprised by the customer service. Not only is there a decent knowledge base, but you can also contact the company via telephone, ticket, email, or live chat. A support agent picked up instantly and assisted me expertly (if somewhat abruptly) when I tested the support via the live chat channel: